Window Installer - Jacksonville

Pella Corporation•St Augustine, FL

About The Position

The Window Installer supports window installation work, communicates field issues and improvement opportunities, and helps team members while maintaining a professional customer experience. The role includes on-the-job training in the AIM method beginning on day one. Installers are expected to follow company safety guidelines and OSHA fall protection procedures, use installation tools, work at heights, and meet changing time commitments based on business needs. Candidates should be team-oriented, punctual, eager to learn, and able to communicate professionally with customers, coworkers, and managers. A high school diploma or GED is required, though prior general construction or window and door knowledge is desirable but not required. A clean driving record is needed to drive company vehicles for the job.

Requirements

High school diploma or GED.
Clean driving record to drive company vehicles for the job.
Excellent verbal and written English communication skills, including public relations, public speaking, and customer service skills.
Ability to use Outlook email applications and maintain professional phone and email etiquette.
Ability to perform basic arithmetic and calculations involving money, time, measurements, proportions, percentages, area, length, width, height, and depth, and apply basic algebra, geometry, and business math.
Ability to work in a team environment and demonstrate initiative, self-discipline, motivation, attention to detail, organizational skills, and a desire to learn and grow.
Ability to climb high ladders and follow OSHA fall protection procedures.
Ability to lift 50 pounds several times per day.
Ability to stand, walk, handle objects, reach, and talk or hear regularly; and to sit, stoop, or crouch occasionally.
Required vision abilities include close, distance, color, peripheral, and depth perception, and the ability to adjust focus.

Nice To Haves

General home construction experience.
Window installation experience.
Driver's license.
Prior knowledge of general construction and/or window and door applications or components.

Responsibilities

Communicate field issues and areas for improvement effectively.
Arrive at work on time every day.
Help and support team members.
Follow company safety guidelines and OSHA fall protection procedures.
Learn and use the AIM method through on-the-job training.
Use cordless drivers, levels, and nail guns.
Work on high ladders and at heights.
Lift 50 pounds several times per day.
Communicate professionally and manage customer expectations.
Read, interpret, understand, and explain product specifications, warranty manuals, and customer orders.
Present information, gather information, and respond appropriately to questions from customers, coworkers, and managers.
Follow projects through to completion, investigate issues, and resolve conflicts in the best interests of the business and its customers.
Organize and prioritize tasks and meet deadlines.
Maintain a clean and neat physical appearance.