Window Installer - El Mirage

Pella Windows & Doors•El Mirage, AZ

About The Position

The Window Installer performs window installation work and related customer-facing responsibilities. The role requires dependable attendance, teamwork, adherence to company safety guidelines and OSHA fall-protection procedures, and a willingness to learn the AIM method through on-the-job training from day one. Installers use cordless drivers, levels, and nail guns, climb high ladders, and may need to lift 50 pounds several times per day. They communicate field issues and improvement opportunities, manage customer expectations professionally, and contribute to growth with the company. Candidates must have a high school diploma or GED. Prior knowledge of general construction and window and door applications or components is desirable but not required. The job also requires English communication and customer-service skills, Outlook email skills, basic mathematical abilities, attention to detail, organization, and the ability to follow projects through to completion. Clean driving records are required to drive company vehicles; a driver’s license is described elsewhere as a plus. The time commitment varies based on business needs.

Requirements

  • High school diploma or GED.
  • Clean driving record to drive company vehicles.
  • Ability to use cordless drivers, levels, and nail guns.
  • Ability to climb high ladders.
  • Ability to follow OSHA fall-protection procedures.
  • Ability to lift 50 pounds several times per day.
  • Ability to work in a team environment and support team members.
  • Excellent verbal and written English-language skills, including public relations, public speaking, and customer service skills.
  • Ability to demonstrate professional phone and email etiquette and an appropriate attitude when interacting with customers and coworkers.
  • Ability to read, interpret, understand, and explain product specifications, warranty manuals, and customer orders.
  • Proactive, self-disciplined, and self-motivated approach, with a strong desire to learn and promote self-growth.
  • Attention to detail, organizational skills, ability to prioritize tasks, and ability to meet deadlines.
  • Ability to develop trust, respect, and confidence with customers, coworkers, and managers.
  • Ability to maintain a clean and neat physical appearance.
  • Ability to subtract two-digit numbers; multiply and divide by 10s and 100s; calculate using money, time, and measurement units; calculate proportions, percentages, area, length, width, height, and depth; and apply basic algebra, geometry, and business math.
  • Ability to stand and walk regularly; use hands to finger, handle, type, or feel; reach with hands and arms; and talk or hear. Occasional sitting, stooping, or crouching is required.
  • Vision abilities including close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Nice To Haves

  • General home construction experience.
  • Window experience.
  • Driver’s license.
  • Prior knowledge of general construction and/or window and door applications or components.

Responsibilities

  • Communicate field issues and areas for improvement effectively.
  • Arrive at work on time every day.
  • Help and support team members.
  • Follow company safety guidelines and OSHA fall-protection procedures.
  • Learn the AIM method through on-the-job training.
  • Use cordless drivers, levels, and nail guns.
  • Climb high ladders and perform window installation work.
  • Work effectively in a team environment.
  • Communicate professionally and manage customer expectations.
  • Present information to customers and coworkers, gather information, and respond appropriately to questions.
  • Read, interpret, understand, and explain product specifications, warranty manuals, and customer orders.
  • Follow projects through to completion, investigate issues, and resolve conflicts in the best interests of the business and its customers.
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