Window Installer - Tucson

Pella Windows & Doors•Tucson, AZ

About The Position

The Window Installer installs windows and performs related work while communicating field issues and improvement opportunities. The role involves working with team members and customers, following company safety guidelines and OSHA fall protection procedures, using cordless drivers, levels, and nail guns, and climbing high ladders. On-the-job training in the AIM method is provided from day one. The position requires professional customer communication, attention to detail, and a willingness to learn and grow with the company. A high school diploma or GED is required. Prior knowledge of general construction and/or window and door applications or components is desirable but not required. General home construction and window experience are a plus. The role also requires Outlook skills, strong English communication and customer service abilities, basic math skills, a clean and neat appearance, and the ability to work cooperatively and follow projects through to completion. Time commitment varies based on business needs.

Requirements

  • High school diploma or GED.
  • Ability to use cordless drivers, levels, and nail guns.
  • Ability to climb high ladders and follow OSHA fall protection procedures.
  • Ability to lift 50 pounds several times per day.
  • Excellent verbal and written English skills, public relations, public speaking, and customer service skills.
  • Ability to read, interpret, understand, and explain product specifications, warranty manuals, and customer orders.
  • Ability to communicate appropriately with customers, coworkers, and managers, including professional phone and email etiquette.
  • Ability to work as a team player and demonstrate a desire to learn and promote self-growth.
  • Proactive, self-disciplined, and self-motivated approach, with the ability to complete projects, organize and prioritize tasks, and meet deadlines.
  • Attention to detail and ability to build trust, respect, and confidence with customers, coworkers, and managers.
  • Ability to investigate issues and resolve conflicts in the best interests of the business and customers.
  • Ability to perform basic calculations involving money, time, measurements, proportions, percentages, dimensions, algebra, geometry, and general business math.
  • Ability to meet the physical demands of standing, walking, handling objects, reaching, talking, and hearing; occasional sitting, stooping, or crouching.
  • Clean driving record to drive company vehicles.

Nice To Haves

  • General home construction experience.
  • Window experience.
  • Driver's license.
  • Prior knowledge of general construction and/or window and door applications or components.

Responsibilities

  • Communicate field issues and areas for improvement effectively.
  • Arrive at work on time every day.
  • Help and support team members.
  • Follow company safety guidelines and OSHA fall protection procedures.
  • Learn and use the AIM method through on-the-job training.
  • Use cordless drivers, levels, and nail guns.
  • Climb high ladders.
  • Work effectively in a team environment.
  • Communicate professionally with customers and manage their expectations.
  • Follow projects through to completion, investigate issues, and resolve conflicts in the best interests of the business and customers.
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