Window Installer - Tucson

Pella Corporation•Tucson, AZ

15h

About The Position

The Window Installer performs window installation work and supports customers and team members in the field. The role requires reliable attendance, teamwork, clear communication about field issues and improvement opportunities, and adherence to company safety guidelines, including OSHA fall-protection procedures. The installer must be willing to learn the AIM method through on-the-job training beginning on day one and communicate professionally while managing customer expectations. Candidates should be comfortable using cordless drivers, levels, and nail guns; climbing high ladders; and lifting 50 pounds several times per day. The role also involves customer service, interpreting product and warranty documents and customer orders, and resolving issues in the best interests of the business and its customers. Time commitment varies based on business needs.

Requirements

High school diploma or GED, or prior knowledge of general construction and/or window and door applications or components; the latter knowledge is desirable but not required.
Ability to use cordless drivers, levels, and nail guns.
Ability to climb high ladders.
Ability to follow OSHA fall-protection procedures.
Ability to lift 50 pounds several times per day.
Ability to work in a team environment.
Excellent verbal and written English-language skills, along with public relations, public speaking, and customer service skills.
Ability to read, interpret, understand, and explain product specifications, warranty manuals, and customer orders.
Excellent phone and email etiquette; Outlook email skills.
Proactive, self-disciplined, and self-motivated, with attention to detail and the ability to organize and prioritize tasks and meet deadlines.
Ability to build trust, respect, and confidence with customers, coworkers, and managers; maintain a clean and neat appearance; and investigate issues and resolve conflicts.
Ability to perform basic arithmetic and calculations involving money, time, measurement, proportions, percentages, dimensions, algebra, geometry, and general business math.
Clean driving record to drive company vehicles and perform the job successfully.
Ability to perform the essential duties satisfactorily, with reasonable accommodation where applicable.

Nice To Haves

General home construction experience.
Window experience.
Driver's license.

Responsibilities

Communicate field issues and areas for improvement effectively.
Arrive at work on time every day.
Help and support team members in a team environment.
Follow company safety guidelines and OSHA fall-protection procedures.
Learn and apply the AIM method through on-the-job training.
Use cordless drivers, levels, and nail guns.
Climb high ladders and lift 50 pounds several times per day.
Communicate professionally and manage customer expectations.
Read, interpret, understand, and explain product specifications, warranty manuals, and customer orders.
Present information, gather information, and respond appropriately to customers, coworkers, and managers.
Investigate issues and resolve conflicts in the best interests of the business and its customers.
Organize and prioritize tasks, meet deadlines, and follow projects through to completion.