Wildlife Repair/Exclusion Technician

Critter Control•Manheim Township, PA

About The Position

Critter Control Operations provides wildlife management services for residential and commercial properties, including humane wildlife removal, exclusion, and damage repair. The Wildlife Repair/Exclusion Technician performs hands-on exclusion, repair, and remediation work to prevent future wildlife intrusions. The technician inspects properties, identifies wildlife entry points, completes structural repairs, and implements humane prevention solutions while following safety, technical, and quality guidelines. The work is performed in the field at varied locations and may involve roofs, attics, crawlspaces, confined spaces, and outdoor areas in diverse weather and terrain. The technician documents services and materials, communicates with customers, and works with sales and customer service teams to support a positive customer experience.

Requirements

High school diploma or equivalent.
Valid driver’s license.
Proven experience in construction, carpentry, roofing, or another related field.
Ability to work independently in the field.
Strong problem-solving skills and attention to detail.
Proficiency using several types of software and applications.
Ability to drive to various locations, often covering large territories.
Physical ability to walk, stand, and move across varied terrain, including uneven ground, stairs, roofs, and sometimes slippery or muddy areas.
Ability to work outdoors in varied weather conditions, including extreme heat, extreme cold, rain, and snow.
Ability to climb stairs and ladders safely and to crouch, kneel, bend, and stretch frequently.
Ability to carry and use equipment needed for inspections and minor control measures.
Ability to regularly lift and carry up to 50 pounds.
Clear verbal communication skills to interact effectively with clients and team members.

Nice To Haves

College degree.

Responsibilities

Inspect property interiors and exteriors, including roofs, attics, crawlspaces, and other confined spaces, to identify wildlife entry points and vulnerabilities.
Install exclusion materials such as screens, chimney caps, vent covers, and other barriers to prevent wildlife access.
Perform minor repairs to roofs, siding, foundations, and other structural areas where wildlife may gain entry.
Safely remove wildlife using humane trapping and relocation techniques in accordance with company standards and regulations.
Maintain accurate documentation of services performed, materials used, and customer interactions.
Provide detailed reports and review completed scopes of work with customers.
Collaborate with sales and customer service teams to support a seamless customer experience.
Follow up with customers to confirm satisfaction and address additional concerns or recommendations.

Benefits

Competitive hourly rate plus production commission.
Health, dental, and vision insurance.
401(k) with generous match.
Employee Stock Purchase Plan (ESPP).
Six paid holidays annually.
PTO accrual based on tenure, with three weeks beginning the first full year.
Tuition reimbursement up to $5,250 per year or free tuition on approved programs through Purdue Global.
Ongoing training and professional development opportunities.
Supportive team environment with a focus on work-life balance.
Career advancement opportunities within the Rollins Family of Brands.