Wildland Fire Dispatcher, Wildland Fire Dispatcher 2 (WFD2)

State of WashingtonCowlitz County - Castle Rock, WA
Onsite

About The Position

The Wildland Fire Dispatcher (WFD2) is a full-time, seasonal, represented position located in the Pacific Cascade Region - Castle Rock, WA. This role provides specialized and complex functions supporting wildfire and regional programs, including dispatching, managing systems like IQS, IROC, and WildCAD, handling radio and telephone communications, and determining Industrial Fire Precaution Level ratings. The position requires timely and accurate data entry into web-based applications for wildfire activity, fire weather forecasts, cooperator notifications, regional standby updates, fire reports, resource directory maintenance, fire prevention, and general administrative support. Success in this role depends on being service-oriented, calm under pressure, attentive to detail, and possessing strong communication skills. The selected individual will learn complex procedures and use judgment to make decisions aligned with agency mission to protect Washington's lands.

Requirements

  • Experience with computer programs such as Microsoft Suite.
  • Experience involving public contact or communication, such as radio communications, receptionist, switchboard operator, or clerical office work, which includes interacting with the public.
  • Commitment to fostering and supporting an environment that honors diversity, equity, inclusion, and environmental justice practices.
  • Perform assigned duties in a manner consistent with applicable laws, regulations, and public records retention and requests are followed.
  • Work is performed in an office setting.
  • Must be able to transport and maneuver office supplies (up to 25 lbs) with or without accommodation, as needed, to conduct assigned tasks.
  • Ability to work in a high-volume, fast-paced, and reactive environment.

Nice To Haves

  • One season experience as a Wildland Fire Dispatcher 1, other dispatch experience, wildland fire suppression experience, or clerical experience.
  • National Wildfire Coordinating Group (NWCG) qualified as a Radio Operator (RADO), Expanded Dispatch Recorder (EDRC), or Initial Attack Dispatcher Trainee (IADP-T).

Responsibilities

  • Receive and coordinate communications from the public, agency staff, and county 911 dispatch centers via telephone and radio.
  • Record, evaluate, and disseminate reports of wildland fire, smoke complaints, accidents/incidents, and all-risk incidents on DNR-protected lands.
  • Appropriately manage agency resource availability and logistics to support incident response and preparedness.
  • Coordinate local response to incidents, and initiate appropriate response of personnel and apparatus in accordance with agency plans, guidelines, and protocols.
  • Communicate with aviation assets by providing information to air resources including: distance and bearing to an incident, latitude and longitude to an incident, air-air and air-ground frequencies, ground contact, flight hazards, etc.
  • Track aviation assets within the PC Region while in transit and during incident response.
  • Additional clerical duties include tracking resource availability, resource or incident locations, weather forecasting, fire reporting, and incident orders.

Benefits

  • Commitment to organizational health and wellness
  • Work/life balance
  • DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women’s Employee Resource Group, Veterans Employee Resource Group, etc.)
  • Statewide Employee Business Resource Groups
  • Leadership that empowers and supports employees
  • Professional development opportunities
  • Educational and career development aid
  • Public Service Loan Forgiveness Eligibility
  • Opportunities to participate in wildland fire suppression assignments
  • Employer contributions toward health insurance
  • Paid holidays
  • Retirement plans
  • Sick leave
  • Vacation days
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