Wildland Fire Dispatcher 2 (PCN 10-N25032)

State of Alaska•Palmer, AK

18h•Onsite

About The Position

The Department of Natural Resources, Division of Forestry & Fire Protection, is recruiting for a Wildland Fire Dispatcher 2 in Palmer, Alaska. This seasonal position is ideal for students, teachers, or winter sports enthusiasts, allowing you to serve your community during the summer while enjoying winters free to pursue your passions. As a Wildland Fire Dispatcher, you will play a pivotal role in coordinating resources and information for both Initial Attack and Logistics operations, depending on fire activity and staffing needs. Join a dedicated team providing vital support to the brave men and women who fight wildfires in Alaska and across the nation! The Alaska Division of Forestry and Fire Protection proudly serves Alaskans through wildland fire suppression, management, and control. The Alaska Coastal Dispatch Center is a fast-paced section of Wildland Fire with a high value on safety. The selected candidate will work as part of a dispatch team to provide firefighters and associated personnel with the support they need to fight wildland fires safely. The experience gained as a dispatcher can serve as a foundation for a successful career with the Division of Forestry and Fire Protection or other fire suppression organizations. This position provides great opportunities for training, travel, and career advancement.

Requirements

Successful completion of a course of training under a formally established Wildland Fire Dispatcher 1 training plan with the State of Alaska.
Certification from the National Wildfire Coordinating Group (NWCG) as an Expanded Dispatch Recorder (EDRC)
Additional NWCG certification as either Expanded Dispatch Support Dispatcher (EDSD) or Initial Attack Dispatcher (IADP)
Competencies in Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
Competencies in Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Competencies in Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Competencies in Stress Tolerance: Deals calmly and effectively with high stress situations (for example, tight deadlines, hostile individuals, emergency situations, dangerous situations).
Competencies in Telecommunications and Logistics: Knowledge of the concepts, principles, methods, and procedures of emergency communication operations systems used in receiving, assessing, transmitting, and relaying information to plan, coordinate, and deploy resources (such as personnel, equipment, supplies, and aircraft) in support of fire and/or emergency activities and maintain accurate incident records. Uses situational awareness and/or familiarity of geographic area assigned in disseminating information.
Any combination of post-secondary education and/or experience in radio dispatch, telecommunications, wildland firefighting, or forestry field work, office clerical, customer service, warehouse, supply, storekeeper, or logistics.

Nice To Haves

Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.

Responsibilities

Coordinating resources and information for both Initial Attack and Logistics operations.
Providing critical intel and logistics support to protect communities from wildfire.
Providing firefighters and associated personnel with the support they need to fight wildland fires safely.