WIC Peer Counselor

CommonSpirit Health • Henderson, NV

9d

About The Position

The WIC Peer Counselor serves as a paraprofessional support person for WIC pregnant and breastfeeding mothers. The counselor provides basic breastfeeding information and encouragement by telephone and in the WIC clinic, supports a caseload of WIC clients through routine periodic contacts, and is available outside usual 8-to-5 working hours to assist new mothers experiencing breastfeeding problems. The role requires personal breastfeeding experience, empathy, and a supportive, encouraging manner. Client information must be kept strictly confidential, and accurate records of all client contacts must be maintained.

The position is based at Siena Hospital, part of Dignity Health Nevada and CommonSpirit Health. Siena Hospital is a 326-bed acute care hospital serving Henderson and Las Vegas and is part of a not-for-profit, faith-based healthcare system.

Requirements

• High school graduate or GED.
• Completion of breastfeeding training classes to become a peer counselor.
• Two years of recent customer service experience.
• Nevada driver’s license.
• Obtain one of the following within 12 months: Nevada Certified Lactation Counselor, International Board Certified Lactation Consultant, or Certified Breastfeeding Counselor.

Nice To Haves

• Be a former or current WIC client with breastfeeding experience.

Responsibilities

• Counsel WIC pregnant and breastfeeding mothers by telephone and in the WIC clinic.
• Receive a caseload of WIC clients and make routine periodic contacts with all clients.
• Provide basic breastfeeding information and support, including explaining the benefits of breastfeeding, addressing common barriers, and helping mothers get started.
• Help mothers prevent and handle common breastfeeding concerns.
• Be available outside usual 8-to-5 working hours to assist new mothers experiencing breastfeeding problems.
• Keep each client’s information strictly confidential.
• Maintain accurate records of all contacts made with WIC clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED