WIC Mobile Support & Peer Counselor

WOOD RIVER HEALTH • Hope Valley, RI

7d

About The Position

The Program Assistant/Breastfeeding Peer Counselor provides administrative and client support, along with basic breastfeeding education and peer counseling, for the WIC Program. The role assists with participant enrollment and benefit issuance and performs clerical and screening functions. It also helps operate the Mobile WIC Clinic to expand access to WIC services in community and rural locations throughout Rhode Island.

The position is field based and works in mobile and office settings, including the Hope Valley and Westerly locations as business needs require. Assignments at either office may be temporary, regular, or rotating. This is a grant-funded position. The role reports to the WIC Manager and has no supervisory responsibilities.

Requirements

• High school diploma or equivalent.
• Valid driver's license, reliable transportation, proof of insurance, and a satisfactory driving record.
• Previous breastfeeding experience.
• Computer literacy and proficiency with Microsoft Office.
• Strong verbal and written communication skills, including the ability to communicate effectively with diverse populations.
• Ability to establish rapport with individuals and small groups.
• Cultural sensitivity when working with a diverse patient and staff population.
• Ability and willingness to work in the field and at the Hope Valley and Westerly locations as business needs require.

Responsibilities

• Safely drive the Mobile WIC Clinic to assigned community outreach locations and ensure the clinic and required equipment arrive safely and on time and are ready for services.
• Assist with setup, daily operation, and breakdown of the Mobile WIC Clinic at community sites.
• Coordinate Mobile WIC Clinic schedules and site locations with WIC staff and community partners.
• Follow organizational policies, safety procedures, vehicle requirements, and Rhode Island Department of Health guidelines for mobile clinic operations.
• Assess client eligibility based on income guidelines and WIC program requirements.
• Perform intake measurements, including height and weight, and hemoglobin screening.
• Provide WIC services at mobile and satellite clinics in community and rural locations throughout Rhode Island.
• Issue food benefits accurately and in compliance with WIC guidelines.
• Provide basic breastfeeding education, encouragement, and support to women during prenatal and postpartum periods.
• Perform clerical duties, including answering phones, scheduling and confirming appointments, entering data, and scanning documents.
• Provide support at the Hope Valley and Westerly office locations when not assigned to the Mobile WIC Clinic.
• Complete required Rhode Island Department of Health trainings.
• Communicate effectively with the WIC Manager.
• Participate in WRH committees as assigned.
• Maintain confidentiality and safeguard protected patient health information in accordance with HIPAA.
• Support Wood River Health’s mission, vision, and values and comply with organizational policies, procedures, and Compliance Program Standards.
• Perform other duties as assigned to meet business needs.

Benefits

• Generous paid time off.
• Health insurance.
• Flexible spending accounts.
• Life insurance.
• 403(b) retirement plan with employer matching contributions.
• Tuition assistance.
• Resources that promote work/life balance and employee well-being.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED