WIC Peer Counselor

St. Rose Dominican Siena•Henderson, NV
•$18 - $26

About The Position

The WIC Peer Counselor serves as a paraprofessional support person for WIC pregnant and breastfeeding mothers. The counselor provides basic breastfeeding information and encouragement, supports mothers in getting started with breastfeeding, and helps them prevent and address common breastfeeding concerns. The role involves counseling clients by telephone and in the WIC clinic, maintaining a caseload and making routine periodic contacts, and being available outside usual 8-to-5 working hours to mothers experiencing breastfeeding problems. The counselor respects client confidentiality and keeps accurate records of all contacts.

Requirements

  • High school graduate or GED.
  • Breastfeeding training classes to become a peer counselor.
  • Two years of recent customer service experience.
  • Nevada driver's license.
  • Obtain one of the following within 12 months: Certified Lactation Counselor, International Board Certified Lactation Consultant, or Certified Breastfeeding Counselor.
  • Personal breastfeeding experience, empathy, and a supportive, encouraging manner.

Nice To Haves

  • Be a former or current WIC client with breastfeeding experience.

Responsibilities

  • Counsel WIC pregnant and breastfeeding mothers by telephone and in the WIC clinic.
  • Receive a caseload of WIC clients and make routine periodic contacts with all clients.
  • Provide basic breastfeeding information and support, including explaining breastfeeding benefits, addressing common barriers, and helping mothers get started.
  • Help mothers prevent and handle common breastfeeding concerns.
  • Be available outside usual 8-to-5 working hours to new mothers experiencing breastfeeding problems.
  • Keep each client's information strictly confidential.
  • Maintain accurate records of all contacts with WIC clients.
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