WIC Breastfeeding Peer Counselor- Blair

UPMC•Altoona, PA

About The Position

UPMC is hiring a WIC Breastfeeding Peer Counselor to provide basic breastfeeding information and encouragement to WIC pregnant and breastfeeding mothers. The counselor works with an assigned caseload, offering support through scheduled clinic or telephone contacts and helping mothers address common breastfeeding concerns. The position also includes maintaining accurate client records, protecting confidentiality, and supporting the Agency’s mission and service quality.

Requirements

Have breastfed at least one baby for at least six months; current breastfeeding is not required.
Demonstrate communication skills and the ability to use counseling techniques.
Demonstrate enthusiasm about breastfeeding and a desire to help other mothers.
Demonstrate computer skills, including use of Excel and other department software or specialized applications.
Have access to transportation within the Agency service area, a valid Pennsylvania driver’s license, and auto liability insurance.
Meet the listed licensure, certification, and clearance requirements: Act 31 Child Abuse Reporting with renewal; Act 33 with renewal; Act 34 with renewal; Act 73 FBI Clearance with renewal; and OAPSA.

Responsibilities

Promote breastfeeding among pregnant women and provide basic information and support to new mothers, including breastfeeding benefits, overcoming common barriers, and getting a good start.
Help mothers prevent and handle common breastfeeding concerns.
Receive a caseload of WIC clients and make routine periodic contacts with assigned clients.
Counsel WIC pregnant and breastfeeding mothers at the WIC clinic or by telephone at scheduled intervals.
Be available beyond 8:00 AM to 5:00 PM working hours to assist new mothers experiencing breastfeeding problems.
Maintain accurate records of all contacts with WIC clients.
Maintain and protect customer, staff, and Agency confidentiality.
Work to achieve and maintain quality and customer satisfaction in services to internal and external customers.
Promote personal, co-worker, customer, and visitor safety during work duties.
Demonstrate support for the Agency’s mission and philosophy in service delivery.
Attend breastfeeding training classes to become a peer counselor.
Participate in Agency committees as requested.