WIC Clerk

Kitsap Community Resources • Silverdale, WA

3d • Onsite

About The Position

Kitsap Community Resources is seeking a welcoming, detail-oriented WIC Clerk to support our Women, Infants, and Children (WIC) program- a vital resource that helps families access nutrition, education, and community support during pregnancy, infancy, and early childhood. As the first point of contact for many families, you’ll create a warm, positive experience while assisting with appointments, eligibility, and program services. Your work helps ensure parents and young children receive the care, connection, and encouragement they need to thrive.

Requirements

• High school diploma or GED
• Ability to pass State and/or Federal Background Checks as determined by position (prior to hire date)
• Must demonstrate recognition and compassion for low-income peoples.
• Good public relations, communication, and educational skills needed.
• Must be aware and sensitive to Section 504 of the Rehabilitation Act and the American with Disabilities Act (ADA).
• Ability to work under pressure and time constraints.
• Demonstrated successful experience in preparing and processing documentation following relevant process and guidelines.
• Valid Washington State Driver’s License (to operate company vehicles and/or utilize other vehicles for company business)
• Ability to obtain proof of insurability for operating an automobile. (to operate company vehicles and/or utilize other vehicles for company business)
• Requires accuracy, good communication, judgment, and the ability to remain calm and provide appropriate advice and information.
• Must be able to exhibit regular attendance
• Conducts business and performs responsibilities with honesty, empathy, and integrity in alignment with KCR Code of Ethics
• Demonstration of service delivery that aligns with KCR Mission, Vision, and Core Values
• Proactively takes appropriate steps to maintain a safe, clean, healthy, and professional working environment, seeks guidance from supervision/management when there are questions

Nice To Haves

• AA degree in nutrition
• Bi-lingual Spanish is a plus
• 2 years of experience in clerical setting

Responsibilities

• Report to and accept assignments from the WIC Manager and or Site Supervisor.
• Learn and apply state WIC regulations pertaining to WIC program procedures, policies, and practices, noting revisions during the program year.
• Conduct preliminary client interviews for intake services and appointment scheduling.
• Make appropriate referrals to other community agencies when necessary.
• Provide front desk coverage for walk ins and phone calls as needed.
• Perform clerical duties to include typing, filing, telephone services, appointment scheduling, ordering and WIC benefit issuance.
• Ensure accuracy and timely completion and submittal of WIC eligibility determination.
• Update community resource list as applicable to WIC families.
• Provide Nutrition Education.
• Help manage clinic flow with separation of duties and keep on track with appointment schedule.
• Maintain WIC lobby to ensure a welcoming, safe, and sanitary environment.
• Timely completion and implementation of all Clerk trainings, prior to starting Certifier Training.
• Participate in in-services, health fairs, community meetings, and job-related education programs.
• Assist in the development and office organization of nutrition education displays, posters, literature, and other creative projects.
• Attend and participate in unit, division, and agency staff meetings.
• Other duties as needed to maintain clinic flow and serve all clients.

Benefits

• Vacation
• Sick days
• Holidays
• 100% employer-paid medical, dental, vision, life, and disability coverage for employees
• 6.5% employer contribution to 401K after the first year
• Employee assistance program
• Wellness initiatives
• Professional growth and development training programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED