Wholesale Parts Advisor

Patrick Motors Inc • Auburn, MA

8d • $40,000 - $47,840

About The Position

The Wholesale Parts Advisor manages and facilitates the distribution of automotive parts to wholesale customers across the United States. The role ensures accurate order processing and timely delivery while maintaining strong customer relationships and supporting clients’ operational needs. The advisor provides guidance on parts selection, availability, and compatibility to support customer satisfaction and inventory turnover. Working with inventory management, logistics, and sales teams, the advisor helps streamline supply chain processes and resolve issues, contributing to the efficiency and profitability of the parts distribution network.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in automotive parts sales, wholesale distribution, or a related field.
• Proficiency with inventory management and order processing software.
• Strong communication and customer service skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Nice To Haves

• Associate degree or higher.
• Experience working with automotive OEM and aftermarket parts.
• Familiarity with wholesale distribution logistics and supply chain processes.
• Knowledge of automotive repair and maintenance terminology.
• Experience using ERP systems or CRM software.
• Additional certifications related to automotive parts or supply chain management.

Responsibilities

• Process and manage wholesale parts orders accurately and efficiently, ensuring timely fulfillment and delivery.
• Advise wholesale customers on parts identification, compatibility, and availability.
• Maintain and update customer records, order statuses, and inventory information using company systems.
• Collaborate with inventory, logistics, and sales teams to resolve order discrepancies, stock shortages, and delivery issues.
• Build and maintain strong relationships with wholesale clients to understand their needs and enhance customer satisfaction.
• Monitor market trends and competitor offerings to provide insights supporting pricing and inventory decisions.
• Assist in training and mentoring junior staff or new hires within the parts department as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED