Parts & Wholesale Manager
About The Position
The Parts & Wholesale Manager oversees dealership parts operations and develops the wholesale business. The role manages daily retail, wholesale, and service-support operations; maintains relationships with wholesale customers; identifies sales opportunities; and supports accurate inventory management, order fulfillment, and department performance. The manager also trains and supervises parts department employees and coordinates with service staff and dealership leadership. The position requires automotive dealership parts experience, knowledge of parts and inventory management, and the ability to provide strong customer service while managing competing priorities. Physical duties include computer work, standing, walking, reaching, and handling automotive parts, including moving parts and supplies, with or without reasonable accommodation.
Requirements
- Previous automotive dealership parts experience.
- Strong knowledge of automotive parts, inventory management, and wholesale sales.
- Ability to work independently, prioritize responsibilities, and multitask in a fast-paced environment.
- Excellent organizational skills and attention to detail.
- Strong communication, customer service, and relationship-building skills.
- Experience using dealership management systems and electronic parts catalogs.
- Valid driver’s license and an acceptable driving record if driving is required for the position.
Nice To Haves
- Management and wholesale experience preferred.
- Experience with Chevrolet, Honda, Hyundai, Chrysler, Dodge, Jeep, Ram, or Toyota preferred.
Responsibilities
- Manage daily parts department operations, including retail, wholesale, and service department support.
- Develop and maintain relationships with repair shops, body shops, fleet accounts, and other wholesale customers.
- Identify new wholesale opportunities and grow sales while maintaining profitability.
- Oversee parts ordering, receiving, stocking, pricing, returns, and inventory accuracy.
- Monitor inventory levels, backorders, special orders, and obsolete parts to control costs and maintain availability.
- Ensure accurate parts identification, estimates, invoicing, and timely order fulfillment.
- Coordinate wholesale deliveries and resolve order discrepancies or customer concerns.
- Work closely with service managers, technicians, and dealership leadership to support efficient operations.
- Train, supervise, and support parts department employees.
- Monitor sales, expenses, gross profit, and department performance.
- Follow manufacturer requirements and dealership policies for parts returns, warranty documentation, and inventory control.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
