Wholesale OEM Parts Sales Representative

Hanania Automotive Group • Jacksonville, FL

1d

About The Position

Westside Hyundai is seeking an experienced Wholesale OEM Parts Sales Representative to grow its collision and mechanical parts business in the Jacksonville market. The role combines outside sales and account development with daily quote processing, order fulfillment, and customer support. Prior dealership wholesale parts experience is required; applicants without it will not be considered.

The representative develops new wholesale business, strengthens customer relationships, manages orders from quote through delivery and follow-up, and works with the parts team and delivery personnel to ensure accurate and timely fulfillment. Success includes meeting monthly wholesale gross profit targets, growing accounts, improving quote-to-order conversion, and maintaining customer satisfaction and retention. The position also supports sales across available dealership brands and inventories.

Requirements

• At least three years of automotive parts sales experience, including dealership wholesale parts experience.
• A proven record of sales performance, reliability, accuracy, and follow-through.
• Strong knowledge of collision and mechanical parts ordering processes.
• Ability to develop new accounts while managing a high volume of incoming quotes and orders.
• Strong communication, customer service, relationship-building, and negotiation skills.
• Ability to prioritize requests and work independently in a fast-paced environment.
• Proficiency with OEM electronic parts catalogs.
• Working knowledge of CDK or a comparable dealership management system.
• Familiarity with wholesale ordering platforms such as CollisionLink, RepairLink, OPS/OPS Trax, CCC, and PartsTrader.
• Proficiency with Microsoft Office, including Excel, and ability to work efficiently across multiple systems and monitors.

Nice To Haves

• Experience with multiple OEM brands is strongly preferred.
• Experience with CCC, Mitchell, or Audatex estimating systems is preferred.

Responsibilities

• Develop new wholesale business through calls, emails, and visits to collision centers, independent repair facilities, and other wholesale accounts.
• Strengthen existing customer relationships, identify sales opportunities, and increase account sales and gross profit.
• Manage wholesale orders from initial quote through invoicing, delivery, and follow-up.
• Process requests received by phone, email, and platforms including CollisionLink, RepairLink, OPS/OPS Trax, CCC, and PartsTrader.
• Identify parts using OEM electronic catalogs and provide complete quotes with pricing, availability, and delivery expectations.
• Follow up on open quotes and convert estimates into confirmed orders.
• Source parts from dealership stock, other dealership locations, and approved vendors, and arrange expedited orders when needed.
• Coordinate with the parts team and delivery personnel to ensure accurate, timely fulfillment.
• Resolve order discrepancies, pricing concerns, returns, and delivery issues.
• Maintain accurate customer information, sales activity, invoices, and account records in dealership systems.
• Monitor customer buying patterns and report account activity, growth opportunities, and unresolved concerns to the Parts Manager.
• Stay current on OEM promotions, pricing programs, and parts availability.
• Perform additional duties assigned by management.
• Meet monthly wholesale gross profit targets, grow new and existing accounts, improve quote-to-order conversion, and maintain customer satisfaction and retention.
• Support sales across available dealership brands and inventories.

Benefits

• Competitive pay
• Medical insurance
• 401(k)
• Vision and dental benefit
• Paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed