Wessman Arena Facility Attendant

Universities of Wisconsin•Superior, WI

11d•Onsite

About The Position

This position involves customer service and policy enforcement for Arena Facilities and Campus Recreation. Responsibilities include verifying access, checking equipment, working concessions, greeting customers, providing information, answering phones, operating the Innosoft Fusion system, assisting with event setup and cleanup, maintaining lost and found, handling emergencies, performing light maintenance and cleaning, and cleaning fitness equipment and facility spaces.

Requirements

Customer service and policy enforcement of Arena Facilities and Campus Recreation policies and procedures.
Verify access to the facilities or program by checking identification and/or control desk computer system during open hours.
Check in/out equipment including skates and other equipment using Innosoft Fusion.
Work concessions stand during all home athletic events and large rentals, including setup, prep, sales, stocking, cleaning of stands, and maintenance of concessions areas, stock room, and lobby.
Greeting customers with positive attitude.
Providing information about the department of Campus Recreation and its programs.
Answering the telephone, transferring as needed, operate student office needs.
Operation of the Innosoft Fusion for Point of Sale cash register, reservation scheduling system, and equipment check out.
Assist with special event setup, clean up, and tear down.
Maintaining lost and found.
Assist in handling all emergency situations including assisting injured participant and implement emergency procedures as needed. Reports all accidents and incidents to student supervisor.
Perform general light duty maintenance and cleaning around the Arena.
Cleaning of fitness equipment and facility spaces to maintain a safe and sanitary environment.
Employment will require a criminal background check.
If you have prior work history within the last seven years with Universities of Wisconsin or State of Wisconsin agencies, a personnel file review check for employee misconduct.
References will be asked to answer questions regarding employee misconduct, sexual violence and sexual harassment.
Employment is subject to federal laws that require verification of identity and legal right to work in the United States as required by the Immigration Reform and Control Act.

Responsibilities

Customer service and policy enforcement of Arena Facilities and Campus Recreation policies and procedures.
Verify access to the facilities or program by checking identification and/or control desk computer system during open hours.
Check in/out equipment including skates and other equipment using Innosoft Fusion.
Work concessions stand during all home athletic events and large rentals, including setup, prep, sales, stocking, cleaning of stands, and maintenance of concessions areas, stock room, and lobby.
Greeting customers with positive attitude.
Providing information about the department of Campus Recreation and its programs.
Answering the telephone, transferring as needed, operate student office needs.
Operation of the Innosoft Fusion for Point of Sale cash register, reservation scheduling system, and equipment check out.
Assist with special event setup, clean up, and tear down.
Maintaining lost and found.
Assist in handling all emergency situations including assisting injured participant and implement emergency procedures as needed. Reports all accidents and incidents to student supervisor.
Perform general light duty maintenance and cleaning around the Arena.
Cleaning of fitness equipment and facility spaces to maintain a safe and sanitary environment.
Other duties as assigned.