Wessman Arena Facility Attendant

University of Wisconsin Stevens Point•Superior, WI

3d•Onsite

About The Position

This position involves customer service and policy enforcement for Arena Facilities and Campus Recreation policies and procedures. Responsibilities include verifying access, checking equipment in and out, working the concessions stand, greeting customers, answering the phone, operating the Point of Sale system, assisting with event setup and cleanup, maintaining lost and found, handling emergency situations, and performing general maintenance and cleaning.

Requirements

Customer service and policy enforcement of Arena Facilities and Campus Recreation policies and procedures.
Verify access to the facilities or program by checking identification and/or control desk computer system during open hours.
Check in/out equipment including skates and other equipment using Innosoft Fusion.
Work concessions stand during all home athletic events and large rentals, including setup, prep, sales, stocking, cleaning of stands, and maintenance of concessions areas, stock room, and lobby.
Greeting customers with positive attitude.
Providing information about the department of Campus Recreation and its programs.
Answering the telephone, transferring as needed, operate student office needs.
Operation of the Innosoft Fusion for Point of Sale cash register, reservation scheduling system, and equipment check out.
Assist with special event setup, clean up, and tear down.
Maintaining lost and found.
Assist in handling all emergency situations including assisting injured participant and implement emergency procedures as needed. Reports all accidents and incidents to student supervisor.
Perform general light duty maintenance and cleaning around the Arena.
Cleaning of fitness equipment and facility spaces to maintain a safe and sanitary environment.
Other duties as assigned.
Employment will require a criminal background check.
Employment is subject to federal laws that require verification of identity and legal right to work in the United States as required by the Immigration Reform and Control Act.

Responsibilities

Customer service and policy enforcement of Arena Facilities and Campus Recreation policies and procedures.
Verify access to the facilities or program by checking identification and/or control desk computer system during open hours.
Check in/out equipment including skates and other equipment using Innosoft Fusion.
Work concessions stand during all home athletic events and large rentals, including setup, prep, sales, stocking, cleaning of stands, and maintenance of concessions areas, stock room, and lobby.
Greeting customers with positive attitude.
Providing information about the department of Campus Recreation and its programs.
Answering the telephone, transferring as needed, operate student office needs.
Operation of the Innosoft Fusion for Point of Sale cash register, reservation scheduling system, and equipment check out.
Assist with special event setup, clean up, and tear down.
Maintaining lost and found.
Assist in handling all emergency situations including assisting injured participant and implement emergency procedures as needed. Reports all accidents and incidents to student supervisor.
Perform general light duty maintenance and cleaning around the Arena.
Cleaning of fitness equipment and facility spaces to maintain a safe and sanitary environment.
Other duties as assigned.