Wessman Arena Facility Attendant

University of Wisconsin Stevens Point•Superior, WI

1d•$11•Onsite

About The Position

This position involves customer service and policy enforcement for Arena Facilities and Campus Recreation. Responsibilities include verifying access, checking equipment in and out, working the concessions stand, greeting customers, providing information, answering the phone, operating the Point of Sale system, assisting with special events, maintaining lost and found, handling emergency situations, and performing general maintenance and cleaning. The role also requires active engagement in EDI programs and other duties as assigned.

Requirements

Must be a UWS student.
Must be able to work well as a team player and independently.
Must demonstrate quality customer engagement skills.
Actively engage in EDI programs, trainings, and events with a commitment to working effectively within your work team, customers, and campus visitors.

Nice To Haves

Preference given to Work Study but may hire Student Assist (non-Work Study).
Preference given to students who have previous work experience in Recreation or Arena setting.

Responsibilities

Customer service and policy enforcement of Arena Facilities and Campus Recreation policies and procedures.
Verify access to the facilities or program by checking identification and/or control desk computer system during open hours.
Check in/out equipment including skates and other equipment using Innosoft Fusion.
Work concessions stand during all home athletic events and large rentals, including setup, prep, sales, stocking, cleaning of stands, and maintenance of concessions areas, stock room, and lobby.
Greeting customers with positive attitude.
Providing information about the department of Campus Recreation and its programs.
Answering the telephone, transferring as needed, operate student office needs.
Operation of the Innosoft Fusion for Point of Sale cash register, reservation scheduling system, and equipment check out.
Assist with special event setup, clean up, and tear down.
Maintaining lost and found.
Assist in handling all emergency situations including assisting injured participant and implement emergency procedures as needed. Reports all accidents and incidents to student supervisor.
Perform general light duty maintenance and cleaning around the Arena.
Cleaning of fitness equipment and facility spaces to maintain a safe and sanitary environment.
Actively engage in EDI programs, trainings, and events with a commitment to working effectively within your work team, customers, and campus visitors.
Other duties as assigned.