WELLNESS MANAGER

New Morning Market•Woodbury, CT

4d•$22 - $25•Onsite

About The Position

This position is directly responsible for the success of the Wellness Department. Along with the store leadership, you will be responsible for department hiring, staff development, termination and holding your staff accountable. You will have complete accountability for all aspects of the department’s operations and be able to perform all duties and responsibilities of staff members. This is accomplished by performing the following duties personally and or through staff.

Requirements

Ability to perform all duties and responsibilities of staff members.
Follow purchasing strategies and programs developed by Procurement.
Purchase specific product lines (vitamins, supplements, herbs, and natural body care products).
Minimize out-of-stocks and overstocks.
Maximize sales and turnover.
Participate in setting sales and margin goals for department.
Review financial reports of department performance.
Manage complete promotional sales process.
Analyze movement reports.
Create strategies to increase brand usage and customer loyalty.
Disseminate product and promotional information to customers/staff.
Oversee admin personnel for discount accuracy and credits.
Develop merchandising plans.
Maintain attractive displays and ensure shelves are fully stocked and rotated.
Set prices to meet margin goals.
Mark down items as needed.
Ensure shelf tags are in place and products are accurately labeled.
Participate in planning promotions, cross-merchandising, and advertising.
Attend trade shows, conferences and workshops as assigned.
Visit other stores for price comparisons, product, and merchandising ideas.
Review reports including profit and loss, sales goals, flash and movement reports, and inventory counts.
Maintain positive sales growth, positive gross margin, and high inventory turns.
Vendor cost negotiations.
Timely invoice processing.
Up-to-date product pricing.
Drive continuous improvements with a focus on cost savings, developing/improving systems and procedures, financial negotiations, and supplier relationship development.
Schedule department staff to accommodate customer flow within labor budget goals.
Ensure unsellable items are returned or disposed of properly.
Keep accurate shrinkage records.
Ensure department areas are clean, orderly, and meet health department standards.
Participate in inventory counts.
Maintain department equipment in working order.
Monitor cooler and freezer temperatures and follow procedures for breakdowns.
Advise General Manager of equipment problems or needs.
Follow security procedures.
Alert MOD or General Manager to potential shoplifters, disorderly customers, and other emergencies.
Recruit and hire qualified applicants.
Ensure on-the-job training and development of department staff.
Develop and maintain training system and manual.
Conduct performance evaluations.
Document performance issues and take corrective action.
Recommend pay increases within department budget and store pay scale.
Address complaints and resolve problems within the department.
Create and publish Wellness staff schedules.
Review time clock records for compliance with schedules.
Organize Wellness Department meetings.
Ensure wellness staff are informed of policy changes.
Establish and maintain a positive work environment.
Set an example as a mature and productive team leader.

Responsibilities

Follow the purchasing strategies and programs that Procurement has developed and give feedback as necessary to assure those strategies and programs to be successful.
When needed, purchase specific product lines (vitamins, supplements, herbs, and natural body care products) to maintain appropriate in-stock levels and inventory turns, to ensure a steady supply of products customers want and to adequately accommodate specials.
Oversee buyers in ordering to minimize out-of-stocks and overstocks and maximize sales and turnover.
Participate in setting sales and margin goals for department.
Review financial reports of department performance with department buyers and take corrective action.
Manage complete promotional sales process to increase brand and product awareness and stimulate sales.
Analyze movement reports to reduce fluctuations in supply and demand.
Create strategies to increase brand usage and customer loyalty.
Disseminate product and promotional information to customers/staff.
Oversee admin personnel to assure accuracy in obtaining correct discount amounts and follow through on anticipated credits.
Develop merchandising plans for shelf sets and special displays with the Store Merchandiser.
Maintain attractive displays and ensure wellness displays and shelves are fully stocked and rotated.
Set prices to meet margin goals. Mark down items as needed to reduce losses.
Ensure shelf tags are in place; responsible for accurate labeling for products with price tags and/or signs as needed.
Participate in planning promotions, cross-merchandising, and advertising by consulting with buyers and Marketing Team.
Attend trade shows, conferences and workshops as assigned.
Visit other stores for price comparisons, product, and merchandising ideas.
Review reports including profit and loss, sales goals, flash and movement reports, and inventory counts.
Responsible for maintaining positive sales growth, positive gross margin, and high inventory turns.
Responsible for vendor cost negotiations, timely invoice processing, and up-to-date product pricing.
Drive continuous improvements with a focus on cost savings, developing/improving systems and procedures, financial negotiations, and supplier relationship development.
Schedule department staff to accommodate customer flow while remaining within established labor budget goals.
Ensure that unsellable items are returned or otherwise properly disposed of, following established procedures. Keep accurate shrinkage records.
Ensure that department areas (aisles, shelves, bins, and storage areas) are in clean, orderly condition, meeting health department standards.
Participate in inventory counts.
Maintain department equipment in working order. Monitor cooler and freezer temperatures (where applicable) and follow established procedures for handling breakdowns. Advise General Manager of equipment problems or needs.
Follow security procedures. Alert MOD or General Manager to potential shoplifters, disorderly customers, and other emergencies.
Recruit and hire qualified applicants following established policy.
Ensure on-the-job training and development of department staff.
Develop and maintain training system; maintain and update training manual for your department.
Conduct and performance evaluations using established employee objectives and goals in line with department and store objectives.
Document performance issues and take corrective action as needed following established policy.
Recommend pay increases within department budget and store pay scale.
Address complaints and resolve problems within the department; issues that cannot be resolved should be referred to your supervisor.
Create and publish Wellness staff schedules to achieve proper coverage within the department’s payroll allocation. Review time clock records to assure compliance with set schedules.
Organize Wellness Department meetings.
Ensure wellness staff are informed of policy changes.
Establish and maintain a positive work environment that supports high department morale.
Set an example as a mature and productive team leader.