Wellness Health Coach - Behavioral Health

Centene Corporation•Remote-TX, TX

1d•$27 - $49

About The Position

The Wellness Health Coach assists members with health assessments and implements effective solutions and care plans to improve health and wellness. The role supports members who are at risk for or have been diagnosed with chronic conditions, providing encouragement, education, and coaching. For behavioral health members, the position uses clinical expertise to assess mental health and psychosocial needs, develop and implement treatment plans, and coordinate and advocate for appropriate behavioral health services. The work includes telephonic assessments and ongoing member outreach, with a focus on high-quality, clinically sound care and positive health outcomes. The position requires an associate degree or higher; a master's degree in a related field is preferred. Relevant credentials include a state-licensed behavioral health professional, registered nurse, or Certified Health Coach. Candidates should have 2–4 years of related behavioral health or psychiatric experience. The required schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. CST. The employer describes work schedules as potentially remote, hybrid, field, or office-based.

Requirements

Associate degree or higher.
2–4 years of related behavioral health or psychiatric experience.
Current RN state or compact-state licensure, or a Texas-issued LPC, LCSW, LMSW, LMFT, or PhD license, or Certified Health Coach certification.
Strong communication, organizational, and time-management skills.
Proficiency with Microsoft Office applications, including MS 365 Co-Pilot, Excel, Outlook, OneNote, Word, PowerPoint, and Teams.
For Superior Health Plan in Texas, the specified behavioral health credential must be accompanied by direct behavioral health experience.

Nice To Haves

Master's degree related to Mental Health, Counseling, or Social Work, or graduation from an accredited school of nursing.
For Superior Health Plan in Texas, LPC, LCSW, LMSW, LMFT, or RN credentials with direct behavioral health experience are preferred.
Four or more years assessing levels of care for adults and children ages 0–65.
Three or more years of post-graduate experience working and collaborating with Mental Health Authorities, Medicaid providers, or Community Mental Health providers.
Experience with members in inpatient psychiatric hospitals, residential treatment centers, substance abuse rehabilitation facilities, military or veteran hospitals, or local and state Mental Health Authorities.
Current or previous experience managing members using STAR CHIP, STAR Plus, STAR Health, STAR Kids, or other state and government-sponsored program guidelines.
Bilingual English and Spanish.

Responsibilities

Use applicable clinical training and knowledge to provide appropriate health support and solutions to members with chronic health conditions.
Conduct telephonic assessments to evaluate member needs, clinical risk, and readiness to change.
Provide telephonic support and coaching on ongoing wellness care plans and programs through outreach and education.
Help members develop attainable wellness goals using plans, support, encouragement, and resources.
Monitor wellness plans, member status, and outcomes; recommend care plan changes based on member needs and identified issues to reduce health risks.
Engage and influence members in decisions related to achieving and maintaining a healthy lifestyle.
Interact with healthcare providers as appropriate to align wellness plans with overall medical plans of care.
Collect, document, and maintain member information in compliance with current state and federal accreditation standards.
Provide leadership feedback on opportunities to improve care and quality delivery cost-effectively.
Perform other duties as assigned and comply with all policies and standards.