Health & Wellness Coach

Lehigh Valley Health Network•REMOTE IN PENNSYLVANIA, PA
•Remote

About The Position

Provides one-on-one telephonic, in-person, and/or virtual health coaching to employees and industry clients, both internal and external. Works collaboratively with participants to assess health status and develop personal goals and action plans that promote wellness and help individuals realize their personal best. The position is remote in Pennsylvania and has a Monday–Friday work schedule from 8:30 a.m. to 5:00 p.m., with a day shift.

Requirements

  • Bachelor’s degree in nutrition, nursing, kinesiology, health education, community health education, public health, or psychology.
  • Two years of experience working as a health and wellness coach.
  • Two years of experience using readiness to change, motivational interviewing, goal setting, and resolution techniques to help participants develop individualized plans for behavior change.
  • Ability to manage multiple calendars and consistently meet deadlines.
  • Ability to creatively problem solve and work within a self-directed work team environment.
  • Demonstrated ability to locate and connect individuals with network and community healthcare resources.
  • Excellent computer skills, including MS Office, Word, Excel, Outlook, and PowerPoint.
  • Ability to interact with a wide variety of individuals and corporate environments, including business and industry, internal staff, hospital departments, community organizations, and health insurance companies.
  • Pennsylvania driver's license required upon hire.

Nice To Haves

  • Master’s degree in nutrition, nursing, kinesiology, health education, community health education, public health, or psychology.
  • Training in motivational interviewing, active listening skills, and application of the transtheoretical model.
  • Bilingual in Spanish and English.
  • American Heart Association Basic Life Support certification for Pennsylvania, required upon hire.

Responsibilities

  • Provide telephonic, in-person, and/or virtual health coaching, assessing individual needs and readiness to change using coaching models and theories such as motivational interviewing to help participants create personalized health and wellness goals.
  • Document coaching encounters, including appointments, outreach, and referrals, in accordance with program, NCQA, and department guidelines; coordinate care and encourage communication with primary care providers and appropriate network or community resources.
  • Develop, promote, and provide evidence-based health education and wellness offerings, including presentations, webinars, programs, biometric screenings, and results consultations for internal and external clients and partners.
  • Assist with monitoring, evaluating, and improving the BeneFIT health coaching and wellness programs to meet program goals.
  • Serve as a wellness and health education resource to colleagues, clients, brokers, payers, and community partners, and develop and maintain internal and external stakeholder relationships.
  • Attend appropriate training and seminars to maintain coaching and other professional standards or certifications and expand knowledge and experience.
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