Wellness Coordinator - Part-Time

Hydration Room • Goleta, CA

1d • $23 - $23 • Onsite

About The Position

The Wellness Coordinator is the first point of contact for patients at Hydration Room, creating a warm, refined, service-driven experience. The role supports the Registered Nurse (RN) and clinic operations by checking in patients, verifying paperwork, answering questions, offering refreshments, scheduling appointments, processing payments, and performing administrative and clinic tasks. The position calls for polished, high-touch customer service, clear professional communication, organization, attention to detail, and effective time management. Familiarity with point-of-sale (POS) and scheduling systems is a plus.

This is a part-time position working 2–4 shifts per week with open availability, including at least one weekend shift per week. Team members must be available for morning/afternoon and afternoon/evening shifts during clinic hours of 8:00 AM to 8:00 PM, and must work at all listed locations: the Goleta clinic and on-call locations. The base hourly rate is $23.00, plus tips averaging $1–$4 per hour.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in a high-volume patient or customer service environment.
• Schedule flexibility between 8:00 AM and 8:00 PM, including availability for morning/afternoon and afternoon/evening shifts.
• Availability to work at least one weekend shift per week.
• Commitment to work at all listed locations.
• Ability to sit at a desk for prolonged periods while supporting patients, answering calls, and completing work on a computer.
• Ability to stand for prolonged periods if needed.
• Ability to traverse the entire facility.
• Ability to lift up to 15 pounds at times.

Nice To Haves

• At least 1 year of experience in high-end customer service or boutique hospitality.
• Familiarity with POS and scheduling systems.

Responsibilities

• Partner with and support the RN in providing care to patients in a fast-paced environment.
• Assist the RN with opening and/or closing the clinic each day.
• Perform basic administrative, clerical, and technical tasks to coordinate patient care.
• Manage phone calls, including answering calls, returning missed calls from off-hours, and documenting calls in a timely manner as needed.
• Work with the RN to maintain clinic and nursing supplies inventory by checking stock, anticipating needed supplies, and recording delivery receipts.
• Learn and maintain a basic understanding of provided treatments.
• Promote service packages and memberships.
• Show compassion and kindness to all patients.
• Maintain client confidentiality and dignity.
• Ensure a safe, secure, and clean patient environment by following clinic cleanliness protocols.
• Assist in training new staff members.
• Notify the Support Center of facility issues that need addressing.
• Deliver Five Star Customer Service to help ensure patients have a positive clinic experience.
• Perform other clinic duties as required or assigned by clinic management, the RN, or physician.
• Uphold the company's Core Values, Code of Conduct, and Operational Guidelines.

Benefits

• Paid time off and vacation time for full-time team members.
• Medical, dental, vision, paid life insurance, and other voluntary benefits for full-time team members.
• 401(k) for part-time and full-time team members.
• Career development opportunities.
• Complimentary IV and injection therapy benefits.
• Flexible scheduling to accommodate availability.
• Parental leave program for full-time team members.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED