Wellness Coordinator - Canada Summer Jobs

The Mustard SEED Society•Calgary, AB

3h•Onsite

About The Position

Wellness Coordinators are often the first point of contact for clients and visitors to the Wellness Centre. The candidate must be able to perform multiple tasks simultaneously while still maintaining a compassionate and professional approach with all clients, visitors, and staff. Answering incoming phone calls and inquiries from clients, volunteers and staff is primary to this role as is connecting clients to appropriate resources.

Requirements

Competent in use of MS Office
Excellent interpersonal skills
Excellent administrative, time management and organizational skills
Self-motivated and ability to work independently
Be between 18 and 30 years of age
Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment
Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations
Not a member of the Immediate Family of the Employer or a member of the Immediate Family of an officer or director of the Employer
International students are not eligible participants
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer

Nice To Haves

Attaining a degree in Social Work or Psychology is preferred

Responsibilities

Greet clients and visitors to The Mustard Seed
Triage and book appointments for clients with programs as needed
Ensure computerized appointment system is up-to-date
Respond and/or redirect all patient and visitor requests accordingly
Set-up new clients into the computer system
Ensure correspondence, reports, results etc. are filed electronically in correct client record
Ensure reception and waiting areas are kept neat and tidy
Re-stocking of information leaflets as appropriate
Answer phone calls in a polite and courteous manner as well as track, log, and transfer phone calls accordingly
Greet, oversee, and monitor volunteer & guest activities within the Wellness Centre
Consistently communicate with the Community Centre Staff as issues arise
Perform clerical duties
Provide crisis intervention as required
Advocate for guests as needed both to access resources within and outside the organization
Ensure guests accessed external resources by completing follow up with guests and agencies
Support the interdisciplinary team through clerical management of clinical and non-clinical programs
Provide input into program evaluation, as necessary
Build a comprehensive library and knowledge base on community resources
Share and disseminate community resource information
Track assigned guests’ progress with external resources
Communicate relevant information to Caseworker about interactions with guests and observed behavior
Document guest interactions, guest referrals and guest progress on documentation platform
Track statistics and prepare reports, as required
Attend meetings and training, as assigned
Keep guests’ records and information confidential, updated, and secure