Wellness Center Manager (Full Time)
About The Position
The Summit Area YMCA is seeking an experienced, hands-on Wellness Center Manager to lead daily operations of our Wellness Centers at the Summit and Berkeley Heights branches. This role requires someone who understands fitness center operations, including supporting members, supervising staff, and ensuring equipment and workout areas are safe, clean, and ready for use. The manager will be a visible presence on the wellness floor, building relationships with members, coaching staff, and proactively addressing daily needs. The ideal candidate possesses practical fitness center experience, sound judgment, and the confidence to organize priorities and lead by example, embodying the YMCA’s values of caring, honesty, respect, and responsibility.
Requirements
- Minimum of two years of experience working directly in a fitness center or wellness center, with responsibilities involving fitness floor operations, member support, and equipment use.
- Previous experience supervising, scheduling, or training staff strongly preferred.
- Associate degree in fitness, exercise science, or a related field preferred, or an equivalent combination of education, relevant certifications, and experience.
- Working knowledge of fitness equipment, safe exercise practices, and basic anatomy, physiology, and kinesiology.
- Strong communication, interpersonal, and organizational skills.
- Ability to prioritize daily needs, address concerns, and work independently while collaborating with colleagues.
- Strong computer skills and comfort using scheduling and other operational systems.
- Current CPR/AED certification.
- Ability to work regularly at both the Summit and Berkeley Heights branches.
- Demonstrated maturity and ability to work both independently and collaboratively.
Responsibilities
- Manage daily Wellness Center operations at both branches, maintaining consistent standards for service, safety, cleanliness, and staff performance.
- Spend at least 50% of your time on the wellness floor, engaging members, supporting staff, and monitoring daily operations.
- Train, schedule, and supervise wellness staff, ensuring appropriate coverage and clear expectations across both locations.
- Coach staff on member service, floor supervision, safe equipment use, and daily responsibilities.
- Monitor equipment condition, coordinate maintenance and repairs, and follow through on issues.
- Ensure workout areas are clean, organized, welcoming, and ready for members.
- Support member orientations and engagement initiatives, including fitness challenges and special events.
- Address member concerns promptly and professionally, using sound judgment and involving leadership when needed.
- Collaborate with program directors and branch leadership to support wellness programming and the overall member experience.
Benefits
- Subsidized medical, dental, and vision insurance.
- Life and long-term disability insurance.
- Paid vacation and holidays.
- Free YMCA family membership.
- Discounts on YMCA programs and services, including childcare and camp.
- Ongoing professional development and training opportunities.
- A 12% employer contribution to the YMCA retirement plan upon eligibility.
- Full Time service at the Y qualifies for Public Service Student Loan Forgiveness (PSLF).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
