Wellness Attendant - Summer 2025

Driggs Management Inc.•Driggs, ID

8d•Onsite

About The Position

The Wellness Attendant provides an instrumental role in delivering a world-class wellness experience to each incoming Member and their guests. This position carries out the daily operational wellness duties in an effective, considerate manner to maintain a warm and welcoming environment that we are known for.

Requirements

Prior experience in a customer-centric, customer-facing position is preferred.
Prior experience in a team work-related role.
Must Participate in First-Aid/CPR/AED Certification class
Must have valid work authorization to work in the United States for I-9 form purposes.

Nice To Haves

Highschool equivalent is preferred but not required.

Responsibilities

Answer all incoming calls in a professional and pleasant manner.
Greet all Wellness Center and Pool guests in a timely and personable manner.
Provide courteous, prompt, and sincere attention to members, guests, and staff.
Execute facility opening, in-shift, and closing procedures in a timely and complete manner.
Maintain general housekeeping and facility organizational standards of Wellness Center and Pool area.
Replenish amenities and inventory to par levels.
Schedule and coordinate personal training, nail, massage, and esthetician services.
Demonstrate proper usage of all fitness equipment with a well-informed, invested approach.
Provide independent contractors with proper membership charges and information on services performed.
Helping guests with merchandise information and transacting sales.
Adhere to all standards, procedures, and club core values.
Assist the Director with staff training and protocols.
Assist the Director with spa services menu creation, execution, and marketing.
Assist the Director with retail sourcing and ordering.
Assist the Director with evolving all other components of the Wellness Center as it transitions into a new clubhouse, to include but not be limited to sourcing equipment, inventory, ingredients, etc.
Maintain an informed connection to other Club event offerings to promote to members, including golf and dining events.
Attend to accidents in a comforting manner, coordinating emergency services if the situation requires, and submitting proper documentation following the incident.
Maintain appropriate relationships with members, guests, and staff.
Inform Members of online calendar updates, current group fitness schedule, monthly and weekly events, and assisting members with class/event registrations.