Wellness Associate (On-site)

Fitlife Foods•Plantation, FL

6h•Onsite

About The Position

Fitlife Foods is hiring a Wellness Associate to help customers make healthier choices through prepared meals, personalized recommendations, and wellness guidance. The role centers on creating engaging customer experiences, explaining the company’s products and process, supporting customers’ meal schedules, and conducting wellness consultations, including BIA scans. It is a customer-facing health and wellness guide role rather than one focused solely on coaching. The position also supports daily retail operations: maintaining and restocking inventory, putting deliveries away, keeping the store clean and presentable, packing online orders, counting cooler inventory, and preparing the store for the next day. The Wellness Associate promotes loyalty rewards and Member Meal Accounts, builds relationships with customers and the community, provides feedback on VIP test meals, and may network with local wellness businesses for partnerships and events. The job is listed as part-time/full-time and is on-site.

Requirements

Confidence connecting with customers and building strong relationships.
Excellent communication and interpersonal skills.
High energy and a genuine desire to help others.
Curiosity and eagerness to learn about the company’s products.
Gratitude, positivity, and a winning mindset that uplifts customers and teammates.
Reliable availability, especially on Sundays and Mondays.
Ability to safely lift and move items up to 50 pounds.

Responsibilities

Assist new and returning customers and create engaging, interactive experiences.
Explain Fitlife Foods’ mission and process, tour customers around the store, and answer product, nutrition, and process questions.
Learn and maintain detailed knowledge of menu items and the loyalty points system, adapting to changes.
Recommend meals tailored to customers’ needs and help them plan weekly meals.
Conduct wellness consultations and BIA scans, provide guidance related to body composition goals, and hold potential follow-up discussions.
Organize and restock coolers and retail inventory, including putting deliveries away.
Maintain personal presentation and store cleanliness, including daily cleaning.
Pack and store online orders appropriately.
Count cooler inventory at the end of the day and prepare the store for the next day.
Promote and record loyalty reward point items.
Promote and sell Member Meal Accounts to new and existing customers.
Build customer and community relationships.
Test VIP test meals and provide feedback; complete required menu or VIP meal evaluations.
Market and network with local wellness businesses for partnerships or community events.
Represent Fitlife Foods’ process and approach.