Wellbeing Attendant

Auberge Collection • Dallas, TX

6d

About The Position

The Spa Attendant is responsible for maintaining the cleanliness, organization, and presentation of the spa’s public areas, locker rooms, and guest facilities. The role replenishes supplies, prepares spaces for daily service, and responds promptly to guest needs, helping provide a welcoming and polished luxury experience from arrival through departure. The attendant also supports guest orientation, wellbeing operations, treatment readiness, and poolside service while following operational standards, safety procedures, and brand guidelines.

Requirements

• Strong communication and guest service skills.
• Attention to detail and a strong sense of urgency.
• Ability to multitask in a fast-paced environment.
• Outgoing, proactive, and service-driven personality.
• Ability to work a flexible schedule, including weekends and holidays.
• Professional appearance and demeanor at all times.
• Team-oriented mindset and willingness to support multiple departments.

Nice To Haves

• Previous experience in customer service, hospitality, wellbeing, or a luxury resort environment.
• Bilingual abilities.

Responsibilities

• Greet and welcome guests upon arrival with professionalism, warmth, and attentiveness.
• Orient guests to wellbeing facilities, services, and amenities.
• Monitor guest flow and assist in coordinating wellbeing operations.
• Review daily treatment schedules and prepare guest areas according to established standards and protocols.
• Maintain cleanliness, organization, and presentation of wellbeing guest areas.
• Prepare professional body care products and assist with wellbeing treatment readiness as needed.
• Set up and maintain dry sauna rooms and prepare baths in accordance with wellbeing standards.
• Take beverage and drink orders from guests in poolside and wellbeing areas.
• Prepare and serve drinks in a timely and professional manner.
• Maintain poolside cleanliness by removing towels, cups, dishes, and debris.
• Restock towels, water, amenities, and guest supplies throughout wellbeing and pool areas.
• Transport linen carts to and from the laundry facility as needed.
• Help maintain a calm, clean, and luxurious wellbeing ambiance.
• Respond promptly to guest requests and anticipate service needs.
• Report maintenance issues, safety concerns, or cleanliness deficiencies to management immediately.
• Follow wellbeing operational standards, safety procedures, and brand guidelines.
• Support multiple departments as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed