Well-Being Center Lead Social Work Clinician (MSW/LISW)

OhioHealth

11d

About The Position

The Well-Being Center Lead Social Work Clinician is an independently licensed, master-level mental health clinician working within the OhioHealth Well-Being Center. The role combines an assigned patient caseload with oversight of selected social service functions and administrative responsibilities, including staff scheduling and daily case assignments. The Lead Social Worker assists the manager with direct supervision of social service staff and may serve as a mentor, advisor, and educator to social workers at their campus. The clinician maintains competencies associated with the Social Worker II role and may take on caseloads as assigned by the manager. The position serves as a resource for associates and may communicate instructions, assist with minor scheduling, inspect work, and participate as a co-planner in social work performance reviews when assigned. The role does not have authority to hire, fire, discipline, promote, demote, transfer, or appraise employees. The position supports care coordination across the continuum, from admission through discharge. Responsibilities include discharge planning, balancing daily staff workloads, supporting campus services, developing orientation materials and plans, providing education, liaising with other departments on patient throughput and discharge planning, and initiating or monitoring process improvement activities. The role requires attention to safety, quality, efficiency, patient care, customer service, and continuous quality improvement.

Requirements

Master’s degree.
Licensed Independent Social Worker (LISW) credential; independently licensed master-level mental health clinicians are eligible to apply.
At least three years of medical social work experience within an OhioHealth setting.
Knowledge of LISW candidacy and licensing requirements.
Strong knowledge of campus operations and of case management and social work in an OhioHealth care-coordination role.
Excellent interpersonal communication and negotiation skills when interacting with patients, families, and healthcare team colleagues.
Strong analytical and PC skills.
Ability to work independently and develop collaborative relationships with physicians, families, patients, interdisciplinary teams, and community agencies.
Ability to analyze, develop, and manage change and integrate continuous quality improvement principles into service and organizational improvements.
Ability to demonstrate knowledge and skills necessary to provide appropriate care to patients served, including knowledge of growth and development across life cycles.
Patience and tact when dealing with patients, families, and staff.
Aptitude for management-level work.

Responsibilities

Maintain an assigned patient caseload and oversee discharge-planning coordination for those patients.
Serve as a resource to peers handling difficult discharge situations; communicate instructions to staff and inspect work.
Assist with chart audits and reviews as assigned.
Oversee daily workload and balance assignments for each social worker.
Cover for the manager in the manager’s absence.
Maintain the Social Service department schedule, excluding approval of time off.
Supervise orientees, students, and LISW candidates.
Assist the Manager of UM and Care Coordination with campus services that facilitate efficient healthcare delivery across the continuum from admission through discharge.
Develop orientation materials and plans and provide education when needed.
Act as a liaison to other departments regarding patient throughput and discharge planning.
Monitor and initiate process-improvement activities to meet goal-deployment initiatives.
Maintain competencies associated with the Social Worker II role and take caseloads as assigned by the manager.
Mentor, advise, and educate other social workers at the campus as needed.
Promote quality patient care and customer service while supporting safety, cost efficiency, and continuous quality improvement.