Welcome Desk Receptionist - PSTC

Fox Valley Technical College•Appleton, WI

2d•Onsite

About The Position

This position acts as the Public Safety Training Center (PSTC) Welcome Desk receptionist; greeting customers and students; answering questions and answering the Public Safety Training Center phone. The hourly rate is $15.00 per hour, with a maximum of 11.75 hours per week. This role requires extended periods of sitting while performing tasks and utilizing computer systems. Occasional mobility may be necessary for attending meetings, office tours, or events within the workplace. The role requires occasional/continuous lifting and carrying of light to moderate items (up to 20lbs). This role may need precise hand movements or manual dexterity for activities such as writing on a whiteboard or using instructional technology like computers. A capacity to perform repetitive motions, such as typing, without discomfort or injury is needed. Clear verbal and written communication skills are essential for interacting with employees, candidates, and stakeholders, both in-person and through electronic means.

Requirements

One year office experience
Basic Microsoft Office skills
Basic skills in Microsoft Office (Word, Excel, Outlook) are required
Clear verbal and written communication skills are essential for interacting with employees, candidates, and stakeholders, both in-person and through electronic means.

Nice To Haves

An equivalent combination of related education, training, and experience

Responsibilities

Answer and direct all incoming calls to the PSTC.
Provide friendly and efficient customer service to external and internal customers.
Greeting customers and students.
Answering questions.
Answering the Public Safety Training Center phone.