Welcome Desk Receptionist - PSTC

FVTC•Appleton, WI
•Onsite

About The Position

This position acts as the Public Safety Training Center (PSTC) Welcome Desk receptionist; greeting customers and students; answering questions and answering the Public Safety Training Center phone. The role requires greeting customers and students, answering questions, and handling incoming phone calls for the Public Safety Training Center.

Requirements

  • One year office experience AND Basic Microsoft Office skills, OR An equivalent combination of related education, training, and experience
  • Basic skills in Microsoft Office (Word, Excel, Outlook) are required
  • Clear verbal and written communication skills are essential for interacting with employees, candidates, and stakeholders, both in-person and through electronic means.

Responsibilities

  • Answer and direct all incoming calls to the PSTC.
  • Provide friendly and efficient customer service to external and internal customers.

Benefits

  • FICA Alternative Retirement Plan
  • flexible schedules or remote work options (for some positions)
  • wellbeing programs
  • training
  • onsite dental clinic
  • fitness center
  • Parent/Child Center (onsite child care)
  • library
  • café
  • printing services
  • Trilogy Salon & Spa
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