Welcome Desk Associate

Jewish Community Center Association of Indianapolis Inc • Indianapolis, IN

2d • Onsite

About The Position

Seeking a part-time welcome desk associate to greet members and visitors to our building.

Requirements

• High school diploma
• Minimum of 1 year customer service experience
• Proficient computer skills (with the ability to learn proprietary system)
• Familiarity in processing financial transactions and maintaining cash drawer
• Professional and friendly attitude is essential
• Commitment to always providing excellent customer service to members, guests, visitors and co-workers
• Must be able to follow an emergency action plan
• Must be reliable and dependable in regards to attendance
• Must be able to process cash transactions accurately
• Must respect and maintain confidentiality of members’ information

Nice To Haves

• CPR/AED and First-Aid Certified
• Helpful to work additional shifts when requested

Responsibilities

• Greet visitors and members and verify membership status upon check-in
• Process visitors through security check-in procedure
• Provide information regarding JCC membership, policies and procedures, program events and classes, current and upcoming activities
• Answer incoming calls (through switchboard) and route calls using proper phone etiquette
• Process financial transactions
• Balance end-of-shift paperwork and deposit bag
• Follow established procedures in the event of an emergency (ie, contacting security/EMT/Fire Department)
• Process membership applications (ie, paperwork, payment, picture IDs)
• Ensure membership policies and procedures are being followed

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED