Welcome Coordinator

CVS Health • Pleasant Grove, TX

1d

About The Position

The Welcome Coordinator at Oak Street Health creates an inclusive environment for everyone who enters the clinic and makes a positive first and last impression on patients. As the face of the clinic and a key contributor to efficient center operations, the Welcome Coordinator performs administrative tasks that support the broader team in delivering an excellent patient experience and high-quality care. The role involves scheduling patient appointments, handling inbound and outbound phone calls, and managing administrative work such as fax and mail distribution. Welcome Coordinators are expected to be friendly and highly flexible and are part of the Service Team, which focuses on creating a seamless experience for patients and community members. The role reports to the COS, if applicable, or the Practice Manager.

Responsibilities

• Create an inclusive environment for everyone who enters the clinic.
• Make a positive first and last impression on patients.
• Support efficient clinic operations through administrative tasks.
• Schedule patient appointments.
• Manage inbound and outbound phone calls.
• Manage fax and mail distribution.
• Provide excellent, high-touch assistance to patients and guests.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility
• Eligible for a CVS Health bonus, commission, or short-term incentive program

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed