Welcome Center Associate (Part-Time)

YMCA Of Central Massachusetts • Southbridge, MA

7d

About The Position

The Welcome Center Associate must have excellent interpersonal/ human relations skills, including the ability to establish and maintain a positive work environment with staff, volunteers, and members and the ability to resolve conflict in a professional manner. The candidate must also enjoy working in a fast paced environment while paying close attention to detail and dependable. Opportunity for morning coverage/additional hours as needed.

Requirements

• At least 18 years old
• Able to use and navigate on a computer and computer related systems

Nice To Haves

• At least one year of customer service experience preferred

Responsibilities

• Greet all YMCA members coming in when scanning their membership passes & create a friendly atmosphere at the branch
• Provide accurate information about programs, YMCA memberships and policies to members & potential members
• Promote membership at the YMCA and present new member materials to establish and engage potential new members including the sales of new membership enrollments
• Responsible for entering member cancellations and follow up with phone calls as needed
• Assist with any administrative tasks, member requests and follow front desk procedures
• Follow all guidelines and policies according to the YMCA of Central Massachusetts including following emergency procedures when necessary
• Attend staff meetings and trainings as required
• Perform other assigned duties as needed

Benefits

• Access to YMCA facilities for all YMCA employees
• Employee Assistance Program
• Sick Leave

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed