Security Officer Welcome Center Associate
About The Position
As a Security Officer Welcome Center Associate in Santa Monica, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a premier commercial real estate location as a Front Desk professional, where you will welcome visitors, manage access, and support daily security-related operations with professionalism and care. In this visible, customer-focused role, you will help create a positive first impression while using teamwork, integrity, and clear communication to support a reliable and innovative environment.
Requirements
- Customer service experience is preferred.
- Comfortable using a computer or tablet is preferred.
- Access control and badge experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service at the front desk by following site-specific policies, managing visitor interactions, and supporting access procedures for a commercial office location.
- Monitor the lobby and reception area for unusual activity and help to deter unauthorized access through attentive observation and timely reporting.
- Respond to incidents, concerns, and critical situations in a calm, problem-solving manner, including contacting building management, emergency services, and/or Allied Universal leadership when appropriate.
- Maintain accurate front desk logs, visitor records, and incident documentation while communicating clearly with tenants, guests, vendors, and on-site personnel regarding security-related matters.
Benefits
- Access to a retirement savings plan
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life and AD&D insurance
- Disability insurance
- Access to our exclusive technology to view and claim additional shifts to earn more.
- Paid training
- Access to career growth opportunities.
- Discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
