Security Officer Bilingual Welcome Desk

Allied Universal • Miami, FL

2d • Onsite

About The Position

As a Security Officer Bilingual Welcome Desk in Miami, FL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a dynamic commercial real estate location where you will serve as the front desk presence, welcoming visitors, managing access, and supporting security-related protocols with professionalism and care. In this highly visible role, you will help create a polished first impression through strong communication and customer service while working with a team that values agility, reliability, innovation, teamwork, and integrity.

Requirements

• Have 2 or more years of security-related experience.
• Be able to speak, read, and write fluent Spanish.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, visitor reception duties, and/or emergency response activities as appropriate for the location.
• Monitor lobby and entry activity, verify visitor credentials, issue access badges when applicable, and help to deter unauthorized access through attentive front desk presence.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate with building management, tenants, vendors, and/or emergency services as needed.
• Maintain detailed front desk logs, document incidents and unusual activity, answer questions, and support employees and visitors with access-related requests in a professional manner.
• Observe cameras, phones, and other front desk systems to report concerns, support after-hours entry procedures, and follow location protocols for deliveries, contractors, and guest arrivals.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED