Weekend Team Coordinator

Hartford Healthcare•Torrington, CT

About The Position

Join Hartford HealthCare at Home as a Team Coordinator and play a key role in delivering an outstanding patient experience. As part of a person-centered care model, the coordinator schedules patient visits, supports care management teams, and collaborates with team members to achieve clinical, quality, and financial outcomes. The role works Friday through Monday, 7:30 AM to 4:30 PM.

Requirements

High school diploma or equivalent.
At least three years of related office experience in a health-related field.
Knowledge of office procedures and strong computer proficiency, including navigating medical and financial databases.
Strong communication, organization, and time management skills.
Ability to think critically, prioritize, and maintain confidentiality.

Nice To Haves

Associate's degree with a medical secretarial background.

Responsibilities

Schedule nursing, therapy, and social work visits.
Support timely starts of care by problem-solving, scheduling accurately, and assigning requested services.
Triage incoming calls using critical thinking, prioritization, and customer service skills.
Coordinate initial admission services and serve as a liaison for the clinical team.
Electronically assign and de-assign clinical staff to patients using appropriate system permissions.
Consult with supervisors and team members about patient information, data management, and regulatory compliance status.
Manage electronic and paper data to support accurate, efficient, and timely information flow for billing, payroll, admissions, and care delivery.
Provide administrative and clerical support to the care management team.
Follow agency policies and established processes to maintain regulatory compliance, standardization, and confidentiality.
Participate in the H3W performance improvement process.
Perform other duties as assigned.