Weekend Receptionist

Whites Residental•Wabash, IN

About The Position

The Weekend Receptionist serves as the first point of contact for visitors, staff, and callers, providing a welcoming and professional experience while supporting the organization’s daily operations. The role manages incoming telephone calls, greets and assists visitors, coordinates communication with campus personnel, and performs administrative tasks to support an efficient front desk. Duties also include building access and visitor management, mail distribution, maintenance requests, vehicle coordination, and prompt response to emergency situations. This regular, part-time, non-exempt position works the first weekend of each month and averages 17 hours per month. Normal hours are Saturdays and Sundays from 8:00 a.m. to 4:30 p.m.; additional hours or schedule changes may be required depending on workflow demands. The position is based in a front desk reception area within a residential facility. Principles of the Teaching Family Model are incorporated into the culture, with a commitment to treating staff, children, and families with compassion, respect, dignity, empathy, cultural sensitivity, and grace.

Requirements

  • Be a Christian with strong convictions and agree with Josiah White’s mission statement, Statement of Faith, and Code of Conduct.
  • Be at least 21 years of age.
  • Have a high school diploma.
  • Have at least one year of previous receptionist or administrative assistant experience.
  • Be able to sit for extended periods.
  • Frequently use hands and fingers for typing, data entry, and similar tasks.
  • Maintain visual acuity to review documents, monitor screens, and verify visitor information.
  • Communicate clearly in person and over the telephone.

Responsibilities

  • Greet visitors, answer incoming telephone calls promptly, direct inquiries, and provide professional customer service to internal and external stakeholders.
  • Transfer calls, page emergency personnel and campus staff, relay important messages, and connect visitors with appropriate employees.
  • Check in visitors, issue visiting permits, notify cottages of arrivals, and process funds or items left for students according to established procedures.
  • Perform daily opening and closing procedures, including securing the building, managing keys, and transitioning telephone systems.
  • Assign vehicles from the carpool and assist with operational logistics to support staff needs.
  • Handle emergency communications promptly and complete additional administrative or support duties as assigned by supervision.
  • Record maintenance requests and maintain a clean, organized reception area to support efficient front-desk operations.
  • Distribute mail.
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