Receptionist Weekend

The Blossoms at Newport•Newport, AR

About The Position

The Receptionist assumes responsibility for the facility’s clerical operations, including providing clerical support to all disciplines, handling accounts payable and purchasing, and overseeing front desk operations. The role carries out assigned duties in accordance with applicable federal and state regulations and established company policies and procedures. The Receptionist supports the Administrator and other disciplines, assists with phones and facility errands, maintains personnel files and facility contracts, and keeps physician licensure, credentials, and insurance information current. The position also involves interacting professionally and calmly with residents, families, coworkers, and facility staff; responding to family satisfaction issues; protecting resident confidentiality and rights; and helping orient new staff as assigned. This is a full-time weekend position in Newport, Arkansas, scheduled Saturday and Sunday from 7 a.m. to 7 p.m.

Requirements

Patience, tact, a cheerful disposition, and enthusiasm.
Willingness to handle residents according to their current maturity level.

Responsibilities

Attend all mandatory in-services by the employee’s anniversary date.
Act appropriately under the Administrator’s direction and participate as an active member of the interdisciplinary team.
Adjust to changes in unit or shift assignments to meet facility needs.
Provide clerical support to the Administrator and respective disciplines.
Assist with answering phones and running facility errands.
Maintain personnel files.
Handle purchasing and accounts payable for all departments.
Update and preserve current facility contracts.
Maintain and update physician licensure, credentials, and insurance information.
Comply with the Code of Conduct and Corporate Compliance Program when performing work functions.
Observe residents’ rights and maintain the confidentiality of resident information.
Interact with residents, family members, coworkers, clinical staff, and ancillary staff in a nonjudgmental, supportive, and calm manner.
Address family satisfaction issues promptly and assist in resolving them professionally.
Follow the Resident Abuse Reporting Law.
Participate in the orientation of new staff as assigned and maintain a positive, helpful, and enthusiastic attitude.
Help create a warm, calm facility environment characterized by personal interest and positive emphasis.
Handle residents with patience, tact, cheerfulness, enthusiasm, and consideration of their current maturity level.