Weekend Receptionist - Skilled Nursing Facility
About The Position
Bear Creek Nursing & Rehab Center is seeking a warm, professional, and customer service-driven Weekend Receptionist to serve as the first point of contact for residents, families, visitors, vendors, and staff. This role is much more than answering phones; the front desk helps create the overall first impression of our community. We are looking for someone who is compassionate, welcoming, organized, and able to provide exceptional customer service in a fast-paced healthcare environment. The ideal candidate understands the importance of professionalism, patience, communication, and hospitality when interacting with residents, families, and guests.
Requirements
- High school diploma or equivalent required
- Previous receptionist, front desk, customer service, or administrative experience in a healthcare facility is required
- Strong communication and interpersonal skills
- Professional, positive, and service-oriented attitude
- Ability to remain calm and courteous in a busy healthcare environment
- Strong organizational skills and attention to detail
- Comfortable using computers, phones, and office equipment
- Reliable attendance and ability to work scheduled rotating weekends
- Ability to work independently and as part of a team
- Professional appearance and conduct required
- Must meet all background screening and health requirements
Responsibilities
- Greet and welcome visitors, residents, families, and vendors with professionalism and kindness
- Provide outstanding customer service while assisting with questions, directions, and visitor needs
- Answer incoming phone calls promptly and professionally
- Transfer calls accurately and take detailed messages
- Maintain a clean, organized, and welcoming reception area
- Assist with administrative tasks, including filing, data entry, scanning, and basic office support
- Handle meal payments, receipts, and cash box balancing
- Assist with Resident Trust transactions, including petty cash disbursements and deposits, while maintaining accurate records
- Protect resident privacy and maintain strict confidentiality at all times
- Support daily operations and communicate concerns appropriately to leadership
- Perform other duties as assigned
Benefits
- Competitive Pay
- Daily Pay Option
- Supportive Leadership Team
- Meaningful Role Serving Residents & Families
- Stable Part-Time Schedule
- Positive Team Environment
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
