Weddings and Special Events Sales Manager
About The Position
This management position is responsible for assessing client needs and providing guidance to create detailed event plans for weddings, music video and movie productions, memorial services, and other special events. The role focuses on sales activities related to event inquiries and serves as a liaison between clients, the facility, auxiliary business vendors, and internal staff. It requires experience in event planning, coordination, and implementation, as well as understanding wedding protocol, the food and beverage industry, and hospitable service. The manager develops relationships and keeps current with trends in special events, weddings, hospitality, banquets, and receptions. They assist with planning and executing internal and external events, including styling, menu planning and pricing, rental orders, and annual menu creation and pricing in collaboration with the Executive Chef and Director of Sales. The role handles inquiries, tours, proposals, client and vendor meetings, event orders and timelines, reservations, contracts, payments, and communications through event completion. The position works across departments to fulfill event orders and meet sales goals, supports marketing materials and trade shows, maintains event sales calendars, and executes wedding and special event contracts. The role is based at 1027 18th Ave. S. in Nashville, Tennessee, with negligible travel. Weekend work is required because many weddings and events take place Friday through Sunday. The work environment includes offices and meeting or banquet rooms and is not sedentary; physical tasks include lifting up to 25 pounds, walking, standing, bending, carrying, and operating light equipment.
Requirements
- Bachelor's degree in a related field.
- At least 3 years of sales, hospitality, event planning, or marketing experience.
- Knowledge of Maestro PMS software.
- Willingness to work weekends; the role involves events commonly held Friday, Saturday, and Sunday.
- Strong attention to detail, proofreading skills, and work ethic.
- Self-starter and self-motivated.
- Collaborative spirit, ability to work well on teams, and ability to work across departments.
- Excellent written and verbal communication skills.
- Ability to multitask and solve problems.
- Ability to work on multiple deadline-driven projects simultaneously.
- Physical ability to lift items up to 25 pounds, walk, stand, bend, carry, and operate light equipment.
Responsibilities
- Develop relationships and keep up with trends in special events, weddings, hospitality, banquets, and receptions.
- Assist with planning, implementation, and execution of internal and external special events and weddings, including styling, menu planning and pricing, and rental orders.
- Work with the Executive Chef and Director of Sales to create and price yearly SBC menus.
- Respond to phone, email, and walk-in inquiries; conduct site tours; and submit event proposals efficiently and in a timely manner.
- Meet with clients and vendors as appropriate to obtain and review final event orders and timelines.
- Enter reservation data and service orders in Maestro Hospitality System; generate contracts; obtain and process payments; maintain client communication logs; and follow events from conception to completion.
- Communicate with management and staff to ensure event orders are fulfilled successfully.
- Network with area professionals at industry association events and attend off-site open houses to stay informed about current trends.
- Assist the Director of Marketing in developing print and digital marketing materials for the department.
- Communicate requests to keep information updated and relevant with the Director of Sales and Director of Marketing.
- Assist with styling and setting up trade shows in collaboration with Sales and Marketing Departments.
- Collaborate with the Director of Sales & Development to align wedding and special event booking details with department goals and objectives.
- Execute wedding and special event contracts and assemble sales kits for potential clients.
- Manage implementation of the event sales calendar and monitor wedding and event sales progress toward goals.
- Work strategically with other departments to create sales objectives and meet or exceed sales goals.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
