Website Modernization Project Lead

S R International•Jackson, MS

10d•Onsite

About The Position

The Website Modernization Project Lead will serve as the primary day-to-day execution lead for the State of Mississippi Medicaid website redesign and rebuild, working directly with Tyler Technologies. The role will drive content strategy, information architecture, editorial direction, content migration, quality assurance, user acceptance testing, and pre- and post-launch readiness in partnership with DOM stakeholders and the control board. The lead will coordinate ADA Title II compliance efforts to ensure website deliverables meet WCAG 2.1 AA standards at minimum. This includes coordinating accessibility remediation with Tyler Technologies, Smartsheet resources, and DOM stakeholders; documenting compliance activities; and communicating status to project leadership. The role will design and implement a sustainable web governance framework, including content request workflows, approval processes, and ongoing maintenance roles and responsibilities. It will also develop SOPs, training materials, and process documentation; coordinate technical workflow components with iTech resources; and lead change management to support staff adoption after launch. The project lead will engage DOM program leaders and staff to gather requirements, facilitate content reviews and approvals, translate needs into actionable guidance for the vendor, and lead working sessions and workshops. The role will provide weekly written status updates as requested, maintain project records and content inventories, and surface and help resolve risks, issues, and blockers. This is a 100% onsite role in Jackson, Mississippi, with in-person meetings and working sessions as required by the project schedule.

Requirements

Demonstrated experience leading or serving in a significant execution role on large-scale website redesign or redevelopment projects involving 100+ pages and multiple stakeholder groups.
Experience across multiple full development lifecycles, from planning through production launch.
Experience leading public-sector or government website redesign projects involving substantial content libraries.
Experience working directly with external technology vendors and professional services firms to drive delivery.
Hands-on experience with website implementations, migrations, or redevelopment projects.
Working knowledge of ADA Title II and WCAG accessibility standards as applied to web content and design.
Experience developing or implementing web governance frameworks, content workflows, or digital change management processes.
Strong stakeholder engagement, facilitation, written communication, and organizational skills.
Ability to work independently, take initiative, and operate effectively with minimal oversight.
Ability to hold stakeholders accountable in a collegial, professional manner.
Ability to maintain project momentum and drive initiatives to completion in complex organizational environments.
Ability to adapt to ambiguity, particularly during early initiative phases.
Ability to attend in-person meetings and working sessions in Jackson, Mississippi, as required.

Nice To Haves

Experience supporting Medicaid agencies, state health departments, healthcare organizations, or human services programs.
Experience supporting state government digital modernization or digital transformation initiatives.
Familiarity with Smartsheet forms, workflows, or automation.
Experience coordinating enterprise content migration projects.
Experience coordinating activities across multiple departments, business units, or government agencies.
Accessibility certifications such as CPACC or WAS; project management certifications such as PMP, PMI-ACP, CSM, or CBAP; or equivalent demonstrated experience.
Experience with Tyler Technologies web products or comparable content management platforms.
Experience leading public-sector or government website redesign projects involving substantial content libraries, with 200+ pages preferred.
Self-starter who takes initiative and works effectively with minimal oversight.
Comfort navigating complex government organizations and working across hierarchical levels.
Results-driven approach, adaptability, and a track record of driving initiatives to completion.

Responsibilities

Serve as the primary day-to-day execution lead for the Drupal-based website redesign and rebuild, working directly with Tyler Technologies.
Drive content strategy, information architecture decisions, and editorial direction with DOM program area stakeholders and the control board.
Plan and execute content migration, including auditing existing content, coordinating with content owners, and managing migration workflows.
Oversee quality assurance, execute user acceptance testing, and coordinate pre- and post-launch readiness activities.
Lead ADA Title II compliance efforts and ensure deliverables meet WCAG 2.1 AA standards at minimum.
Coordinate accessibility remediation with Tyler Technologies, Smartsheet resources, and internal DOM stakeholders; document compliance activities and communicate status.
Design and implement a sustainable web governance framework, including content request workflows, approval processes, and maintenance roles and responsibilities.
Develop SOPs, training materials, and process documentation to support post-launch governance.
Coordinate technical workflow components of the change management system with iTech resources.
Lead change management activities to support staff adoption of new web processes and tools after launch.
Gather content requirements from DOM program areas, facilitate reviews, and drive timely approvals alongside the DOM Project Manager.
Translate program area needs into actionable guidance for Tyler Technologies.
Facilitate working sessions, content workshops, and review meetings with program area representatives.
Provide weekly written status updates to the DOM Project Manager, executive sponsors, and Design/Control Board as requested.
Maintain project documentation, decision logs, and content inventories alongside the DOM Project Manager.
Flag risks, issues, and blockers promptly and work collaboratively with the DOM Project Manager to resolve them.
Attend in-person meetings and working sessions in Jackson, Mississippi, as required by the project schedule.