Project Manager - Website Modernization Project Lead - MS - Medicaid 167335

Wiserhunt•Jackson, MS

1d•Remote

About The Position

The Project Manager will serve as the primary day-to-day execution lead for the Mississippi Medicaid website modernization project, working directly with Tyler Technologies on a Drupal-based website redesign and rebuild. The role will drive content strategy, information architecture, editorial direction, content migration, quality assurance, user acceptance testing, and launch readiness in partnership with DOM program stakeholders and the control board. The position will lead ADA Title II compliance efforts, ensuring deliverables meet at least WCAG 2.1 AA standards in coordination with DOM Legal and Compliance stakeholders, Tyler Technologies, Smartsheet resources, and internal teams. It will also establish a sustainable web governance framework, develop workflows and supporting documentation, coordinate technical workflow components with iTech, and lead change management to support staff adoption after launch. The Project Manager will engage program-area leaders and staff to gather requirements, facilitate content reviews and approvals, translate needs into actionable guidance for the vendor, and conduct working sessions and workshops. The role will provide written status updates, maintain project documentation and decision logs, and identify and help resolve risks, issues, and blockers. The position is remote, with the ability to attend in-person meetings and working sessions in Jackson, Mississippi, as required by the project schedule. The projected duration is at least one year from the projected start date, with a likely extension or long-term engagement.

Requirements

Demonstrated experience leading or playing a significant execution role in large-scale website redesign or redevelopment projects involving 100 or more pages and multiple stakeholder groups, including multiple full development lifecycles from planning through production launch.
Experience leading public-sector or government website redesign projects involving substantial content libraries.
Experience working directly with external technology vendors and professional services firms to drive delivery.
Hands-on experience with website implementations, migrations, or redevelopment projects.
Working knowledge of ADA Title II and WCAG accessibility standards as they apply to web content and design.
Experience developing or implementing web governance frameworks, content workflows, or digital change management processes.
Strong stakeholder engagement, facilitation, written communication, and organizational skills.
Self-starter who takes initiative and operates effectively with minimal oversight.
Comfort navigating complex government organizations and working across hierarchical levels.
Ability to hold stakeholders accountable in a collegial, professional manner.
Results-driven, with a bias toward action and a track record of driving initiatives to completion.
Adaptable and comfortable with ambiguity, particularly in the early phases of a new initiative.
Ability to attend in-person meetings and working sessions in Jackson, Mississippi, as required by the project schedule.

Nice To Haves

Experience supporting Medicaid agencies, state health departments, healthcare organizations, or human services programs.
Experience supporting state government digital modernization or digital transformation initiatives.
Familiarity with Smartsheet forms, workflows, or automation; forms modernization is handled by a dedicated Smartsheet resource.
Experience coordinating enterprise content migration projects.
Experience coordinating activities across multiple departments, business units, or government agencies.
Accessibility certifications such as CPACC or WAS; project management certifications such as PMP, PMI-ACP, CSM, or CBAP; or equivalent demonstrated experience.
Experience with Tyler Technologies web products or comparable content management platforms.
Experience leading public-sector or government website redesign projects involving substantial content libraries, with 200 or more pages preferred.

Responsibilities

Serve as the primary day-to-day execution lead for the Drupal-based website redesign and rebuild, working directly with Tyler Technologies.
Drive content strategy, information architecture decisions, and editorial direction with DOM program stakeholders and the control board.
Plan and execute content migration, including auditing existing content, coordinating with content owners, and managing migration workflows.
Oversee quality assurance, execute user acceptance testing, and coordinate pre- and post-launch readiness activities.
Lead ADA Title II compliance efforts and ensure deliverables meet WCAG 2.1 AA standards at minimum.
Coordinate accessibility remediation with Tyler Technologies, Smartsheet resources, and internal DOM stakeholders.
Document compliance activities and communicate status to project leadership.
Design and implement a sustainable web governance framework, including content request workflows, approval processes, and ongoing maintenance roles and responsibilities.
Develop SOPs, training materials, and process documentation for the post-launch governance model.
Coordinate with iTech resources on technical workflow components of the change management system.
Lead change management activities to support staff adoption of new web processes and tools after launch.
Engage DOM program-area leaders and staff to gather content requirements, facilitate reviews, and drive timely approvals alongside the DOM Project Manager.
Translate program-area needs into actionable guidance for Tyler Technologies.
Facilitate working sessions, content workshops, and review meetings with program-area representatives.
Provide weekly written status updates to the DOM Project Manager, executive sponsors, and the Design/Control Board as requested.
Maintain project documentation, decision logs, and content inventories alongside the DOM Project Manager.
Timely flag risks, issues, and blockers and collaborate with the DOM Project Manager to resolve them.
Attend in-person meetings and working sessions in Jackson, Mississippi, as required by the project schedule.