Website Modernization Project Lead

S R INTERNATIONAL INC•Jackson, MS

11d•Onsite

About The Position

The Website Modernization Project Lead will serve as the primary day-to-day execution lead for the State of Mississippi Medicaid website redesign and rebuild using Drupal, working directly with Tyler Technologies. The role will guide content strategy, information architecture, editorial direction, content migration, quality assurance, user acceptance testing, and launch readiness in partnership with DOM program stakeholders and the control board. The lead will guide ADA Title II compliance work to ensure deliverables meet WCAG 2.1 AA standards at minimum, coordinating remediation with Tyler Technologies, Smartsheet resources, DOM stakeholders, and Legal and Compliance project stakeholders. The position will also design and implement a sustainable web governance framework, including content request and approval workflows, roles and responsibilities, SOPs, training materials, and post-launch change management. The role engages DOM program leaders and staff to gather requirements, facilitate content reviews and approvals, translate needs for the vendor team, and provide project documentation and status communications. This is a 100% onsite role from day one in Jackson, Mississippi.

Requirements

Demonstrated experience leading or serving in a significant execution role on large-scale website redesign or redevelopment projects involving 100 or more pages and multiple stakeholder groups, including multiple full development lifecycles from planning through production launch.
Experience leading public-sector or government website redesign projects involving substantial content libraries.
Experience working directly with external technology vendors and professional services firms to drive delivery.
Hands-on experience with website implementations, migrations, or redevelopment projects.
Working knowledge of ADA Title II and WCAG accessibility standards as they apply to web content and design.
Experience developing or implementing web governance frameworks, content workflows, or digital change management processes.
Strong stakeholder engagement, facilitation, written communication, and organizational skills.
Ability to work independently, take initiative, and operate effectively with minimal oversight.
Ability to hold stakeholders accountable in a collegial, professional manner and maintain project momentum in complex organizational environments.
Adaptability and comfort with ambiguity, particularly in the early phases of a new initiative.
Ability to attend in-person meetings and working sessions in Jackson, Mississippi as required.

Nice To Haves

Experience supporting Medicaid agencies, state health departments, healthcare organizations, or human services programs.
Experience supporting state government digital modernization or digital transformation initiatives.
Familiarity with Smartsheet forms, workflows, or automation.
Experience coordinating enterprise content migration projects.
Experience coordinating activities across multiple departments, business units, or government agencies.
Accessibility certifications such as CPACC or WAS; project management certifications such as PMP, PMI-ACP, CSM, or CBAP; or equivalent demonstrated experience.
Experience with Tyler Technologies web products or comparable content management platforms.
Experience leading public-sector or government website redesign projects involving substantial content libraries, with 200 or more pages preferred.
Results-driven approach, bias toward action, and a track record of driving initiatives to completion.
Comfort navigating complex government organizations and working across hierarchical levels.

Responsibilities

Serve as the primary day-to-day execution lead for the Drupal-based website redesign and rebuild, working directly with Tyler Technologies.
Drive content strategy, information architecture decisions, and editorial direction with DOM program stakeholders and the control board.
Plan and execute content migration, including auditing existing content, coordinating with content owners, and managing migration workflows.
Oversee quality assurance, execute user acceptance testing, and coordinate pre- and post-launch readiness activities.
Lead ADA Title II compliance efforts and ensure deliverables meet WCAG 2.1 AA standards at minimum.
Coordinate accessibility remediation with Tyler Technologies, Smartsheet resources, and internal DOM stakeholders.
Maintain documentation of compliance activities and communicate status to project leadership.
Design and implement a sustainable web governance framework, including content request workflows, approval processes, and ongoing maintenance roles and responsibilities.
Develop SOPs, training materials, and process documentation for the post-launch governance model.
Coordinate with iTech resources on technical workflow components of the change management system.
Lead change management activities to support staff adoption of new web processes and tools after launch.
Engage DOM program leaders and staff to gather content requirements, facilitate reviews, and drive timely approvals alongside the DOM Project Manager.
Translate program area needs into actionable guidance for Tyler Technologies.
Facilitate working sessions, content workshops, and review meetings with program area representatives.
Provide weekly written status updates to the DOM Project Manager, executive sponsors, and the Design/Control Board as requested.
Maintain project documentation, decision logs, and content inventories alongside the DOM Project Manager.
Flag risks, issues, and blockers in a timely manner and collaborate with the DOM Project Manager to resolve them.
Attend in-person meetings and working sessions in Jackson, Mississippi as required by the project schedule.