Website Coordinator

Sokal•Raleigh, NC

7d•Hybrid

About The Position

The Website Coordinator helps build, develop and maintain client websites. This includes the accurate transfer of all website data (content, inventory feeds, and pricing) as well as the creation, implementation, and debugging of website code using HTML5 and CSS3, managing website vehicle inventory, inventory pricing setup and concerns, and communicating with internal departments and external third-party vendors. Employees in this role are expected to become knowledgeable on the functionality of our platform and to demonstrate the use of tools to agency members and/or clients.

Requirements

Bachelor’s degree in a related field or equal years of experience to demonstrate the necessary competencies required for the position
Ability to work on and manage projects from beginning to end, potentially demonstrating ahead of project deadlines
Ability to communicate in a professional, tactful manner with co-workers, agency members, and/or clients
Flexibility to perform in a fluid environment with day-to-day or even hourly changes in priorities
Strong analytical skills with extreme attention to detail
Proactive nature to think ahead of potential concerns or plan for future updates and changes to websites/related content
Excellent written and verbal skills with a keen ability to effectively communicate ideas to co-workers and other departments
Working knowledge of CSS3 and HTML5; some knowledge of jQuery and Javascript helpful
Must be a team player in all areas
Excellent time and task management skills; start-up environment experience a plus, but not required.
Strong desire to learn along with an eagerness to interface with new technologies

Nice To Haves

start-up environment experience a plus, but not required.

Responsibilities

Connect with all other departments to ensure the ease of workflow along with the timely completion of all projects
Manage all necessary third-party communication and troubleshooting, which may include phone calls and emails
Assist account team with website related instructions when necessary
Monitor internal ticket system for updated project tasks
Complete any project that has been assigned, regardless of scope
Procure new client information to load into Webdash, our custom CMS, ensuring that all information is accurate while also obtaining credit application information for the client
Set up website basics such as URLs, homepage content, default pages, navigation layout, CSS files, image incorporation, and component ordering using Webdash
Utilize CSS3 and HTML5 to build custom components and webpages
Perform jQuery and Javascript DOM manipulations as necessary
After inventory feed has completed, compare feed with the staged site, adjusting discrepancies when necessary
Proactively resolve data discrepancies by communicating with the Account Executive and/or the client
Incorporate third-party tools and individual client-related links into the website platform
Monitor setup of client websites from end to end, balancing ongoing tasks and due dates to meet deadlines
Create custom price rules for inventory using an in-house feed parser and audit for accuracy and potential discrepancies
Make adjustments to site content and site appearance based on client requirements
Integrate new website features as they are developed, such as video animations, clickable buttons, etc.
Review compliance/decline documentation and correct issues or communicate to appropriate parties how to correct issues within turnaround for the compliance deadline
Audit websites for accurate content to ensure links, tools, etc. are still functioning properly