Website Coordinator

White & Case LLPTampa, FL
Onsite

About The Position

The Website Content Coordinator in the Tampa office, working on the Americas shift, will support the Firm's website refresh, CMS migration and pre-migration content readiness. The role focuses on posting and maintaining straightforward content using approved copy, fields and formats. Work includes basic page updates, use of standard templates and components, simple metadata and asset changes, bulk content clean-up and initial quality checks, with all uncertainties or deviations escalated to supervisors or subject-matter experts.

Requirements

  • 2–3 years of relevant experience in web content management, digital marketing or a similar role
  • Proficient in MS Excel, Word, and PowerPoint
  • Basic ability to assist in managing tasks, expectations, and deadlines.
  • Knowledge of content marketing, online marketing, SEO, web design, UX (user experience), and UI (user interfaces)
  • Open to learning basic HTML/CSS

Nice To Haves

  • a university degree in digital technologies

Responsibilities

  • Posting straightforward Americas-shift content within defined templates and workflows, including: Lawyer bios (creating, updating and unpublishing bios, and uploading bio photos using approved information and formats), Publications and client alerts (creating, updating and unpublishing items such as articles, insights, client alerts, videos and newsletters using approved copy, fields and metadata), Awards, press and In the Media items (inputting and updating awards, press releases and media mentions using established formats and tagging rules).
  • Support pre-migration content readiness by assisting with content audits, tagging and formatting content so it aligns with reusable components and page templates for the new design system, and performing content-level QA checks before and after migration following checklists and escalating non-standard issues.
  • Log and track web-related content tasks and issues in Jira or similar tools, ensuring accurate classification, documentation and timely escalation to the appropriate technical or functional teams.
  • Supporting structured pre-migration work (content inventories, applying predefined keep/update/retire decisions, metadata cleanup, tagging, formatting and content-level QA based on checklists).
  • Logging and tracking content tickets, performing basic troubleshooting where there is clear guidance, and escalating non-standard issues to full-time staff.
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