Website Content Specialist

Cato Institute • Washington, DC

2d • Hybrid

About The Position

The Website Content Specialist ensures that the Cato Institute’s policy work is presented to the public accurately and effectively. The role manages day-to-day website production, including building and updating pages, entering and migrating content, and checking published results. Working with the Senior Website Administrator and the wider digital team, the Specialist helps keep projects on schedule and stakeholders informed.

The position combines hands-on content production, AI-assisted workflows, and editorial judgment. The Specialist uses AI tools and agents where appropriate, verifies their output, and serves as a human quality check on all work. This is a hybrid position based in Washington, DC, and reports to the Senior Director, Web Products. It is a non-exempt role.

Requirements

• 1–2 years of experience in website administration, CMS content management, digital production, or web editorial work; internships, freelance work, and relevant coursework count.
• Hands-on experience publishing and managing content in a content management system such as Sanity, Drupal, WordPress, or a similar platform.
• Practical experience using AI assistants or similar tools for production or writing tasks, and an understanding of their limitations and how to check their output.
• Basic HTML and CSS skills.
• Ability to learn new web tools quickly and follow documented procedures.
• Ability to manage a steady queue of small tasks in a project management tool, set realistic timelines, and provide proactive updates.
• Clear written and verbal communication with technical and nontechnical colleagues, including scholars and editors who may be new to the platform.
• Authorization to work in the United States on a full-time basis; visa sponsorship is not offered.

Nice To Haves

• Experience with Sanity or another headless CMS.

Responsibilities

• Build, update, and maintain website pages, layouts, and content.
• Maintain metadata, links, images, alt text, and other fields that affect search, accessibility, and sharing.
• Use AI tools and agents to draft metadata, clean and format content, tag and categorize content, flag inconsistencies, and perform repetitive bulk updates.
• Identify routine tasks suitable for automation, document effective prompts and workflows, and note where they fail.
• Review content before and after publication for accuracy and consistency with style protocols.
• Catch errors that automated tools introduce or miss, spot-check bulk and automated changes, and route open questions to editors, scholars, or content owners rather than guessing.
• Log, prioritize, and track requests for page and content updates using project management tools, in consultation with the Senior Website Administrator.
• Escalate technical questions to the Senior Website Administrator and keep requesters updated on status.
• Support team-wide adoption of new workflows, AI-assisted procedures, and editorial review checklists.
• Suggest improvements to recurring processes and track where new tools save time or create rework.
• Work with scholars, program staff, and department heads to turn page and content requests into finished pages built from standard CMS components.
• Coordinate with the Senior Website Administrator, Digital Project Manager, and Design Director on timing and visual standards.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Employer contribution to a Health Savings Account (HSA)
• Generous vacation and sick leave
• Paid parental leave
• Employer-provided life and disability insurance
• 401(k) with employer match
• Transit and parking benefits
• Pet discount plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed