Website Automation & Digital Communications Specialist
About The Position
Big Ideas Educational Services is a rapidly growing nonprofit organization providing high-quality after-school and summer learning programs for students and families. As we continue to grow, we are looking for a strategic technology partner who can help us build systems that improve communication, increase efficiency, and enhance the family experience through automation and innovative technology. We are seeking a Strategic Technology & Digital Innovation Consultant to help Big Ideas design and implement technology solutions that improve communication, automate processes, and support future organizational growth. This is not a traditional website maintenance position. Instead, we're looking for someone who enjoys solving problems, streamlining workflows, and introducing technologies that help organizations operate more efficiently.
Requirements
- Website integrations
- Marketing automation
- CRM implementation
- Email automation platforms
- SMS communication systems
- API integrations
- AI tools and automation
- WordPress
- Mobile application planning
- Digital strategy
- Technology consulting
- Thinks strategically.
- Solves problems proactively.
- Enjoys building systems.
- Communicates clearly.
- Recommends improvements rather than waiting for direction.
- Wants to grow with a mission-driven organization.
Nice To Haves
- Experience with platforms such as Mailchimp, Constant Contact, HubSpot, Brevo, Twilio, Zapier, Make, or similar automation tools is highly desirable.
Responsibilities
- Develop automated email workflows.
- Design parent communication journeys.
- Build newsletter automation.
- Automate enrollment communications.
- Create email sequences for families and staff.
- Integrate website forms with communication platforms.
- Connect CRM, registration, and communication tools.
- Improve website functionality through automation.
- Recommend technology solutions that reduce manual work.
- Implement SMS/text messaging solutions.
- Automate reminders and notifications.
- Improve family communication systems.
- Recommend AI tools to improve organizational efficiency.
- Explore AI-assisted parent support.
- Identify automation opportunities using AI.
- Develop a technology roadmap.
- Recommend scalable solutions.
- Evaluate emerging technologies.
- Help prioritize future technology initiatives.
- Mobile application planning.
- Communication platform recommendations.
- Digital engagement strategy.
- Technology consulting for organizational growth.
Benefits
- Opportunity for advancement
- Hourly compensation based on experience
- Opportunity for long-term partnership as Big Ideas continues to grow
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
