Communications Manager, Website and Digital

National Domestic Violence Hotline•Austin, TX

1d•Hybrid

About The Position

The Communications Manager, Website and Digital Communications is an integral member of the communications team, focused on developing survivor-centered brand strategies and communications for the National Domestic Violence Hotline (The Hotline) and its youth-focused program the National Teen Dating Violence Helpline and its information and engagement project, love is respect. The position works closely with the communications team and our PR firm of record to build thoughtful, data-informed comprehensive, survivor-centered content that engages the diverse audiences of our organizations.

Requirements

Bachelor’s degree in communications, public relations or a related field +5 years of experience in strategic communications, content development, social media management, and/or public relations.
Equivalent combination of education and experience.
Strong writing ability and editing skills, and a passion for storytelling.
Proficiency in Microsoft Office applications and Google applications.
Experience with the Meltwater media platform.
Serious attention to detail and strong time and project management skills.
Highly organized and able to work independently to complete projects on deadline.
Ability to interact professionally and effectively with a diverse group of fellow team members, executives, managers, external groups and subject matter experts.
Ability to carry out and articulate the mission, vision, programs and purposes of the organization.
Ability to be flexible, if needed, to work outside of normal business hours.
Demonstrated success with supervising and mentoring entry-level communications professionals.
Must maintain a stable internet connection with at least 10 MBPS download and 2 MBPS upload speeds.
Must have a home workspace that is confidential, secure and free from distraction.
Must maintain standards of confidentiality related to agency information.
Prolonged sitting or standing using keyboard, phone, and computer

Nice To Haves

Candidates with experience working in the nonprofit, domestic violence or sexual assault field preferred.
Demonstrated success with supervising and mentoring entry-level communications professionals preferred.
Candidates with experience working in the nonprofit, domestic violence or sexual assault field preferred.

Responsibilities

Research, plan, create, and evaluate content across all platforms (website, blogs, infographics, social media).
Develop strategies to drive website traffic and connect survivors to advocates, services, and resources in partnership with communications team.
Collaborate with the development team on a variety of donor communications and projects including work on the annual National Conference on Domestic Violence.
Partner with the social media manager on content strategies and launching an influencer program.
Research and implement new tools to enhance our digital presence and reach key audiences.
Work on as needed, day-to-day media relations (proactive and reactive), triage media inquiries with our external PR firm, develop press materials, and conduct regular analysis of earned media and PR firm performance.
Support communications, marketing, and awareness campaigns to meet all funder (federal and private) goals and performance targets within funding periods.
Work with the data team to ensure external reports are accurate, survivor-centered, and appropriately contextualized.
Collaborate with the communication’s team on administrative tasks and manage inquiries from general email inbox and phone lines.

Benefits

100% employer-paid medical plan option
Dental and vision insurance plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSA) for medical and dependent care
Employer-paid short-term and long-term disability insurance
Employer-paid life and accidental death & dismemberment (AD&D) insurance ($50,000 coverage)
Aflac supplemental insurance plans
401(k) retirement plan with employer match
10 days of paid vacation in your first year (increases with tenure)
14 floating holidays per year
Paid sick leave and paid parental leave
Modern Health, a mental health platform that provides confidential, on-demand support for your mental well-being through individual and group sessions, mediations and other wellness tools.
Access to Employee Assistance Program (EAP)
Nectar Rewards, a peer-to-peer employee recognition and rewards platform that helps teams celebrate wins, reinforce company values, and boost engagement.
Employee referral program
Discounted Gold’s Gym membership