Terrain Web Sample Coordinator

Urban OutfittersPhiladelphia, PA
Onsite

About The Position

Terrain is looking for a Web Sample Coordinator to manage the process, samples, and information flow between the buying team and vendors, and the web merchandising team to ensure products are activated on the site. This role is crucial for the timely and accurate online activation of products.

Requirements

  • Strong communication skills.
  • Strong time management skills.
  • Strong organizational skills.
  • Ability to develop and maintain productive relationships.
  • Ability to communicate effectively with internal and external partners.
  • Proficient in Excel.
  • Maintain a tracking system for sample whereabouts.
  • Works with buyers and vendors to get PI sheets completed in a timely manner and uploaded into MTS.
  • Holds weekly meetings with buyers and web team for upcoming product in turnover and RNA.

Nice To Haves

  • Experience with Salesforce for communication with buyers on product questions from the call center.
  • Experience in sample coordination for product photography, web creative shoots, catalog, and PR showroom.
  • Experience working with photo teams, Web Merchandisers, Creative Directors, and Art Directors.
  • Experience managing Production Assistants and freelance photography teams.
  • Experience with product information sheets and turnover processes.
  • Experience with PR showrooms.

Responsibilities

  • Input all Product Information Sheets (PI sheets) in STEP and gather all information from vendors/buyers.
  • Lead the turnover process and ensure all assets are in place for new product activation online.
  • Serve as the point person through Salesforce to answer product detail questions from the call center.
  • Send back samples from stores and the Distribution Center (DC) as necessary.
  • Circulate the 'Received Not Activated' (RNA) report every Monday to show product activation status.
  • Relay copy and photo styling notes to respective teams.
  • Coordinate product photography, web creative shoots, catalog, and PR showroom sample needs.
  • Work with the photo team and Web Merchandisers to request samples for monthly web creative shoots.
  • Assign deadlines for the buying team to ensure samples are rounded up for shoots on time.
  • Print sample packets with sample locations for corresponding shoots weekly and distribute to all parties.
  • Act as the point person for Production Assistants while they are rounding up weekly photoshoot samples.
  • Coordinate sample needs for campaign photography with the Creative Director and Art Director.
  • Assign deadlines for the buying team for campaign shoots.
  • Print sample packets for Production Assistants and the freelance photography team for campaign shoots.
  • Ensure all samples are returned to buyers after shoots are completed.
  • Scan all items passed for turnover on Mondays for product photography.
  • Work on product information sheets each week for each turnover.
  • Coordinate sample transportation on Fridays by the budget team to the photo studio.
  • Meet with the photo team every Monday to review the RNA and indicate product status in the turnover process.
  • Create picture packets of all items going to the PR Showroom.
  • Help coordinate items being passed for the showroom.
  • Track and ensure all items brought to the showroom are unpacked and returned to the home office.

Benefits

  • Medical
  • Dental
  • Vision
  • PTO
  • Generous employee discounts
  • Retirement savings

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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