Web Content Specialist

Guidehouse • Washington, DC

3d • $98,000 - $163,000

About The Position

The Web Content Specialist supports transportation research and communications programs by developing, editing, maintaining, and publishing web and digital content. The role ensures content is accurate, accessible, current, user-friendly, optimized for search engines, and compliant with federal accessibility and agency standards.

The Specialist works across government-approved systems and workflows, including Drupal websites, SharePoint sites, Google Sites, project databases, and other digital communication platforms. The position also supports content governance, quality assurance, content audits, quarterly content certification, and database content maintenance, collaborating with web managers, program offices, public affairs teams, legal reviewers, records management stakeholders, and communications personnel throughout the publishing lifecycle.

The role requires the ability to obtain and maintain a Federal or DoD Public Trust, and U.S. citizenship. The employee must be able to work in a Guidehouse office or client office. Travel is not required. The annual salary range is $98,000 to $163,000, with compensation dependent on factors such as skills, experience, training, clearances, licensure, certifications, and business needs.

Requirements

• Ability to obtain and maintain a Federal or DoD Public Trust.
• Must be a U.S. citizen due to the nature of client engagements.
• Bachelor's degree in English, Communications, Marketing, Business, or a related field.
• 5+ years of experience in web content management, digital communications, website administration, or related content management functions.
• At least 3 years of web content management experience within the last 5 years.
• Experience using Content Management Systems (CMS) to maintain, update, and publish content on websites or intranet platforms.
• Experience supporting website content development and management activities.
• Strong writing, editing, proofreading, and documentation skills.
• Experience developing training materials, user guidance, and process documentation.
• Knowledge of web content governance, content review workflows, and content publishing processes.
• Experience applying Search Engine Optimization (SEO) best practices to web content.
• Knowledge of Section 508 accessibility requirements, alternative text standards, link validation, web formatting practices, and federal web accessibility guidelines.
• Experience working with Drupal or similar content management systems through a user interface environment.
• Experience conducting content quality assurance reviews, content certifications, and content accuracy validations.
• Strong verbal and written communication skills and ability to collaborate across multiple stakeholder groups.
• Strong organizational, time management, and interpersonal skills.
• Ability to work in a Guidehouse office or client office.

Nice To Haves

• Active Public Trust or suitability.
• Experience with Drupal 10.
• Familiarity with SharePoint, Google Sites, Microsoft 365, Google Workspace, and related collaboration platforms.
• Experience supporting database content coordination, content cleanup, and data quality initiatives.
• Graphic editing experience, including image cropping, resizing, recoloring, optimization, and preparation for web publication.
• Experience supporting federal government web publishing initiatives.
• Transportation industry experience, particularly supporting highway, infrastructure, research, or surface transportation communications programs.
• Knowledge of federal digital communication standards and best practices.

Responsibilities

• Draft, edit, review, route, publish, and maintain website and digital content using approved government systems and workflows.
• Support a primary Drupal website, secondary Drupal sites, SharePoint sites, Google Sites, project databases, and other digital communication platforms.
• Edit web pages, database content, images, metadata, alternative text, and related digital assets to ensure accuracy, consistency, usability, accessibility, and SEO optimization.
• Coordinate quarterly content certification activities to ensure public-facing content remains current and accurate.
• Monitor website performance, identify and correct broken links, support site navigation improvements, and recommend enhancements to content organization, readability, usability, and search engine visibility.
• Develop user guides, training materials, presentations, process documentation, and outreach resources for web publishing and content management activities.
• Prepare and optimize graphics and visual assets for web publication, including image resizing, cropping, formatting, and metadata management.
• Collaborate with web managers, program offices, public affairs teams, legal reviewers, records management stakeholders, and communications personnel throughout the content development and publishing lifecycle.
• Support content governance activities, quality assurance reviews, content audits, and database content maintenance efforts.

Benefits

• Medical, prescription drug, dental, and vision insurance.
• Personal and family sick time and company-paid holidays.
• Position may be eligible for a discretionary variable incentive bonus.
• Parental leave and adoption assistance.
• 401(k) retirement plan.
• Basic life and supplemental life insurance.
• Health Savings Account, dental/vision and dependent care Flexible Spending Accounts.
• Short-term and long-term disability.
• Student Loan PayDown.
• Tuition reimbursement, personal development, and learning opportunities.
• Skills development and certifications.
• Employee referral program.
• Corporate-sponsored events and community outreach.
• Emergency back-up childcare program.
• Mobility stipend.
• Flexible benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level